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Reviewed 20 November 2020

We had an absolutely outstanding stay in the Columba. The hotel organised 3 rooms for us: an accessible room for Mum and doubles for my sister and my wife and I. The rooms were large and comfortable - really comfy beds. However, it's the service that really our stay special. Right from the first interaction checking in to the last, checking out, everyone we met were hugely helpful. Dinner was really good and all the more appreciated for being able to eat in the hotel during the pandemic. Breakfast was extensive and excellent. And to top it all, the all-inclusive room rates were very, very competitive. We booked thinking it was just a place to stay and left knowing that it had helped to make our trip to Inverness very special. Thank you to everyone we met.

Date of stay: November 2020
    • Location
    • Rooms
    • Service
Thank paternosterboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey Mottram, General Manager at Columba Hotel, responded to this reviewResponded 6 December 2020

Thank you for choosing to stay with us at Columba Hotel on your recent visit to Inverness and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

At Columba Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2020 via mobile

Arrived in our favourite highland urban location to be greeted by a fabulous time working to an extraordinary set of rules.
They remained upbeat throughout our overnight stay prior to commencing the NC500
A perfect location to help you relax prior to departing.
Recommend paying a small fee to upgrade for a river Ness view.
Braw

Date of stay: November 2020
Trip type: Travelled as a couple
2  Thank KevinP1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey Mottram, General Manager at Columba Hotel, responded to this reviewResponded 6 December 2020

Thank you for choosing to stay with us at Columba Hotel on your recent visit to Inverness and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

At Columba Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2020 via mobile

Lovely staff , lovely rooms , hotel and location and views wonderful the only hotel I will
Stay in Inverness xx
Reasonable prices and when I requested a river view I got it , happy days xx
See you all soon might do some last minute shopping xx

Date of stay: November 2020
Trip type: Travelled solo
1  Thank rockcitymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey Mottram, General Manager at Columba Hotel, responded to this reviewResponded 6 December 2020

Thank you for choosing to stay with us at Columba Hotel on your recent visit to Inverness and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

At Columba Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2020

As others have said if you want 5 star amenities this is not your hotel.

However if you want 5 star staff you have come to the right place. My wife is a care team coordinator and social care staff are at full stretch during the epidemic. We booked two nights in this hotel and were delighted by the careful regard to covid restrictions, and the efficient, friendly and caring staff. The central location is ideal with views over the river.

We have never stayed in a perfect hotel, and one night my wife's main course was not very nice. She mentioned this to staff. Next day we received a note of apology and gift from the manager and this meant a lot to us. In a time when being kind is ever more important we were grateful for the kindness shown at this hotel by caring and well trained staff. We will be going back and would recommend this hotel to anyone visiting Inverness.

Room tip: The river views are excellent
Date of stay: October 2020
    • Location
    • Sleep Quality
    • Service
Thank EnterpriseDesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey Mottram, General Manager at Columba Hotel, responded to this reviewResponded 6 November 2020

Thank you for choosing to stay with us at Columba Hotel on your recent visit to Inverness and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

At Columba Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2020

As per some reviews, the Columba is not a new, fancy modern hotel BUT even at time of CoVid we stayed last night and will definitely come back! Who cares about odd imperfections in an old building, the hotel was clean, warm, and staff so friendly. Beautiful view, definitely ask for river view, castle, bridge/lights. Even on a miserable rainy night. Book direct and had drinks and meal vouchers, thoroughly enjoyed dinner and a plentiful breakfast to order, served with a smile within restrictions- felt safe. Central, welcoming, lovely staff who deserve praise for the effort in not easy times.

Room tip: Recommend 101 overlooking river and castle directly in front. Huge bed, warm room. Lovely old windows. Very nice shower room
Date of stay: November 2020
    • Value
    • Cleanliness
    • Service
Thank gill134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey Mottram, General Manager at Columba Hotel, responded to this reviewResponded 6 November 2020

Thank you for choosing to stay with us at Columba Hotel on your recent visit to Inverness and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

At Columba Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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