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Reviews (2,334)
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1,388
694
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22
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Traveller rating
1,388
694
191
40
22
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All reviews great location river ness car park meal deal limited parking budget hotel inverness centre bars and restaurants central location excellent stay good nights sleep short stay train station comfy bed inns castle tesco
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Reviewed 11 May 2021

what a stay. me and my wife travelled from wick. not only had a lovely night sleep, we were welcomed greatly by all staff on shift. Klaudia and Erin who were there with a welcoming smile and lots of advice/info for our stay. we cant wait to visit inverness again and stay here!

Room tip: river view,clean room,quiet night,good atmosphere
Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank dazzagazza1793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2021

On top of the usual great Premier Inn experience, this hotel felt smaller and more friendly than others we've stayed in, more like a family owned place. All staff were really friendly, welcoming and warm - including reception, breakfast, dinner, cleaners, manager. Great location, nice to have an onsite restaurant with expert social distancing and covid measures so we felt safe eating here. We had a problem with our bathroom and were immediately offered a room swap - it was close to check-out so we instead accepted a breakfasts refund - not been actioned yet but hopefully it will be soon. The manager was keen to help which was great. Central location was brilliant, with car parking on site or locally. Bed was unexpectedly a double in our room not the king expected - perhaps let folks know on check in which they will have in their rooms? Sleep quality not so great, but we were on 1st floor and had lots of footstep/jumping noise from upstairs (maybe a family room) and a bin collection outside at 5:30am! This would not be for all rooms, though, of course. All in all a great stay, and we'll definitely come again. Thank you.

Room tip: Not sure which rooms had king-sized premier beds, our was a standard double bed.
Date of stay: May 2021
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank F5211NRsarahd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2021

£30 for a nights stay was a bargain. Staff were very friendly and more than happy to help with anything. Clean room with a really good shower facility. Breakfast was of great quality and good value for money.
Really nice views of the river Ness.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Darrin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2021 via mobile

Spotless rooms and comfortable beds. Staff were all brilliant - very welcoming and nothing was too much trouble for Zane and Sophie on reception. Breakfast was excellent - as was the service from Agnes. Quick and easy check in/out. Will happily stay here again - great value.

Date of stay: May 2021
Trip type: Travelled with friends
Thank Shazee_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2021

My wife and I stayed for 2 nights. From checking in to checking out everything was superb. The room was cosy and clean and the bathroom very large. Breakfast was cooked to order each morning. Staff were efficient and friendly. Excellent service and we will be back and have recommended the Hotel to friends.

Date of stay: May 2021
    • Rooms
    • Service
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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