We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$134
View deal
Free cancellation until 27/06/21
Reserve now, pay at stay
Expedia.com
US$134
View deal
Free cancellation until 27/06/21
Reserve now, pay at stay
Trip.com
US$207
US$120
View deal
SAVE US$87
Free cancellation until 26/06/21
Hotels.comUS$134
PricelineUS$134
Lol.travelUS$207
View all 16 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (828)
Filter reviews
828 results
Traveller rating
309
242
156
68
53
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
309
242
156
68
53
Show reviews that mention
All reviews leisure facilities steam room city centre nice hotel night stay great stay buffet breakfast business trip short stay weekend break easy access plenty of parking comfy bed car park loch ness yasmin gym
Selected filters
Filter
Updating list...
8 - 13 of 828 reviews
Reviewed 18 January 2021

We stayed three nights in this hotel and overall it's pretty run down. Even without considering the old fashioned internal design, the rooms are very aged, from the broken tiles in the bathroom to the stains in the carpet; lack of attention to details is evident, too, for example in the broken soap dispensers, as well as the low level of cleanliness, proudly shown by the yellow shower curtains. At least linens are clean.

At the time of our visit, breakfast wasn't served in the communal room because of Covid, but delivered in front of every guest's room in the morning. This was actually a smart and nice touch and, even if small, it was of good quality. Overall pleased with Covid regulations in place.

Staff is professional, though not very friendly or warm. Price is in general affordable, though not worthy of what you get in return.

It's evident that this hotel screams for a big refurbishment to go back to its past glory (if there had ever been one),

Date of stay: October 2020
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank BoBre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager, Guest Services / Front Office at Jurys Inn Inverness, responded to this reviewResponded 20 January 2021

Dear guest,

Thank you for taking the time to leave feedback about your recent stay at the Jurys Inn hotel in Inverness. We appreciate all the reviews from our customers as that helps us to improve our service. Please let me assure you all comments are being looked by the relevant department managers. If you wish to discuss anything further please fin our email adders bellow.
TIN_operations@jurysinns.com
Thank you again for your feedback and have a great day ahead.

Kind regards
Sara Ilukowicz,
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2020

booked this after a former hotel cancelled due to Covid. Having stayed at Jurys inn Aberdeen a few times we expected a 4* type of accomodation. definitely was not. arrival check in was ok..polite staff. hand sanitiser at door. lift floor was needing swept out. carpet in corridor badly stained. we had a basic double plus single bed room. i jokingly said to hubby he could have the single! on first glance room looked clean and tidy. closer inspection was another matter but mostly cosmetic. decor badly needing redone. our bedroom window didnt shut properly, almost like the frame was bent! i dont like warm rooms, and usually have window open a fraction...but the weather was awful. when we tried to close window properly..had to force it! was terrified it would break...and still we had wind whistling through it. curtains were missing hooks. carpets badly stained. very poor lighting...nothing overhead beside bed. not great for makeup or hair. mirror above desk was covered in "wipe" marks. side of the desk had splashes from tea/coffee. the bathroom was in a very poor state. door had big chunks missing at the bottom. the bath panel silicon was peeling off. the vent above the bath was coming off. very old fixed head shower...yellowed with age. alot of mouldy patches. the built in toilet roll holder had some dubious brown marks. the floor...behind the door very dusty. i actually went over everything with sanitiser. the beds? nice comfy pillows, comfy bed...but double is a "small" double...so i slept in the single! which was fine...proper bed, not a pullout sofa style.
we ate in restaurant both nights. food was ok, but a bit pricey for what was a pretty basic menu. very polite waaiter on..think he was called Aaron? we didnt have breakfast...learned from a previous hotel that the Covid breakfast was not worth
paying for. all in all...it was ok, but nothing special. would i return? doubt it.
as i said previously, most things a cosmetic issue so NO..i didnt go charging down to reception demanding another room..i imagine theyre all the same.

Date of stay: November 2020
    • Sleep Quality
    • Rooms
    • Service
Thank onadietagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily Hay, Guest Services / Front Office at Jurys Inn Inverness, responded to this reviewResponded 8 December 2020

Dear Onadietagain,

Thank you for taking the time to fill in a review on your recent stay at Jurys Inn Inverness. We value all feedback whether that be positive or negative.
I am very sorry that you found your room to be dirty and you had issues with the window and I would like to assure you that this is not our normal practice and is being fully investigated by our Head Housekeeper.
If you wish to discuss anything further please contact us directly at the hotel.

Kind Regards

Gary Howe
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2020 via mobile

Be very careful if booking during these covid19 times. My elderly, pensioner mother is still waiting on a refund of £225 from this hotel after coronavirus prevent us staying as the hotel was closed. We are nearly 4 month's later with umpteen emails via booking.com and Jurys Inn who are not even replying now. Totally unacceptable.

Date of stay: June 2020
Trip type: Travelled with family
Thank Chalkie1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily Hay, Guest Services / Front Office at Jurys Inn Inverness, responded to this reviewResponded 19 October 2020

Dear Chalkie1608

Please accept my sincere apologies for the issues you and your mother have experienced. Please can you contact me on the below email so we can discuss this matter further.

Kind regards

Emily Hay
Food and Beverage Manager
emily_hay@jurysinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2020 via mobile

How does this hotel get 4 stars ? Breakfast is delivered (thrown at your door around 6am) which woke us up each day. You are then expected to go down to Reception before 10am to get a hot bap !!! Why ? 4 stars & we have to wait around 15 mins in Reception while they get a couple of Baps ready !!! Stayed in 3 other hotels in days leading up to this stay & ALL supplied a cooked breakfast in the Restaurant. Why is this one not doing the same.? Room just about ok but really nothing special & Reception staff very very very slow. Last time I stay at a Jury’s Inn.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank marathonman6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2020 via mobile

Just back from a weekend at this lovely hotel we were visiting the Highland Wildlife Park & Landmark Adventure Park.. obviously due to covid things are very different now but the staff are handling these unprecedented times remarkably well & everywhere is spotlessly clean... lovely breakfast picnic delivered to the room every morning & a breakfast roll can be picked up downstairs as well if required.. we had dinner in the bar our 1st night & the food was lovely.. We used the pool & jacuzzi to relax all very well organised only so many people allowed in at one time plenty signs everywhere to keep you right..Will definitely be back nxt time we're in that neck if the woods.. thx for a great stay

Date of stay: October 2020
Trip type: Travelled with family
Thank Lilgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily Hay, Guest Services / Front Office at Jurys Inn Inverness, responded to this reviewResponded 16 October 2020

Dear Lilgar,

Thank you for your review, I am delighted that you enjoyed your stay overall and that you have a great time at the Wildlife Park and Landmark! I hope we can welcome you again in future.
Please feel free to contact me direct If I can be of any further assistance or if you are returning to the hotel.

Once again thank you and have a great day.

Kind Regards,

Emily Hay
Food and Beverage Manager
emily_hay@jurysinns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews