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“Great location and customer service”

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Charing Cross Guest House
Ranked #17 of 36 Glasgow B&B and Inns
Reviewed 4 June 2011

This place won't win any prizes for looks. Yes the interior is outdated, but it's clean and the service is brilliant. Breakfast is also huge and tasty too! Although we had a shared bathroom it was great to have a sink and mirror in our room. Wifi service was disappointing though, struggled to maintain a connection to it most times we logged on.

  • Stayed: June 2011, travelled as a couple
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Thank mfm86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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307 - 311 of 383 reviews

Reviewed 14 February 2011

I had seen much negative reviews of this hotel on here, and when I found this, it put me off a bit, but I booked anyway. But when I walked into the hotel, I was given a warm welcome by the staff, and when I went to my room, its definitely worth the price of a nice night in.

The hotel has wi-fi, which makes for a fun night of surfing the net should you have a PC, it is a very quiet hotel. And breakfast is amazing, since you get a Full-English breakfast, with the option of having scones, croissants, coffee, and juice. The rooms are comfortable and quite roomy as well.

I was at a conference while staying here and this made for a very pleasurable stay, and completely changed my opinion which I am disappointed to say was changed at first by the majority of the reviews.

It made for a very good accommodation!

  • Stayed: February 2011, travelled on business
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Thank Azza186394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2010

Gosh where should I start?????
It may be cheap accommodation, but honestly I would have gotten more out of a hostel or even prefered to pay double for atleast a 3 star hotel.
The blanket had burn marks,room was FREEZING, one could not open the bathroom door without slamming it against the sink, hand towel was missing, the bathroom ventilator was extemly loud and cold air came out of it ..dreaded having a shower.Cupboard only had 2 hangers in it.ha ha
As for the staff..apart from a girl who worked in the restaurant I found ALL staff were RUDE and very UNHELPFUL!! Everytime I asked a question they acted very annoyed at me and the only reply I got was "DUNNO""....I mean hello???Did any of the staff here get even basic training???? Not a single effort was made to assist me.I know the place is CHEAP, but please..after all we do pay your wages!!!!!
Theres no communication and they do not even answer their emails or even read the guests requests for the bookings??!!!!
They do not even put salt or grit on their outside steps, which is a major health and safety issue...hint hint!!!!!
There are lots of places to stay on the Renfrew Street, so pease even if you are REALLY desperate..DO NOT GO TO CHARING CROSS GUESTHOUSE (GLASGOW)!!!!!!

  • Stayed: December 2010, travelled on business
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1  Thank worldtravellerdec10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2010

very happy with this hotels service, recieved a warm welcome from the staff and was given information about the hotel. then was offered a free room upgrade :) rooms are very basic but clean and has a tv. i stayin in an non en-suite but the bathroom was right next door to my room. the only downfall was the farm alarm going off at 6am even though there was no fire ! other guest didnt seem to react to this which i found very strange but hey! could have been worse, at the leats the alarm worked. id say this type off accommodtion was for young people just looking for somewhere to crash out for the night or someone not expecting much from a hotel as its very basic but was only £28 which included one night stay and breakfast.

  • Stayed: September 2010, travelled solo
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Thank LanzaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2010

I would never stay at this guest house we got checked in went to room.. Room was actually stinking of smoke looked dirty, sheets looked minging was actually a dive wouldn't put my dog in it for 1 night . we checked back out never even got our money back but am takin this further and iv advised them to get Kim and aggy in

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1  Thank Lynnebx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charing Cross Guest House

Address: 310 Renfrew Street | Garnethill, Glasgow G3 6UW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Airport Transportation
Hotel Style:
Ranked #17 of 36 B&Bs / Inns in Glasgow
Price Range: €36 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Charing Cross Guest House 2*
Number of rooms: 24
Official Description (provided by the hotel):
Welcome to Charing Cross Guest House Situated in the heart of Glasgow offering budget rates within a premier location. All the rooms are equipped with tea and coffee making facilities, flat-screen LCD TVs with freeview & radio channels, hairdryers and complimentary toiletries. Our recent ongoing refurbishment program has ensured our rooms are tastefully furnished with en-suite facilities. Close to the very heart of the city centre, the Charing Cross Guest House has a great location for visiting Glasgow. Junction 18 of the M8 motorway is just metres away, offering easy access to all of the region's major roads. Glasgow's Charing Cross railway station is within easy walking distance. We are also close to Glasgow SECC, SSE Hydro, Glasgow Royal Concert Hall, Glasgow School of Art and many more local tourist attractions / venues. All that Glasgow has to offer is within easy reach, including shops, attractions and night-life. A range of accommodation is available to suit the needs and budget of any traveller, including rooms with shared bathroom and large Family rooms including En Suite toilet facilities. Free Wi-Fi is available throughout the hotel. A generous full cooked Scottish breakfast is included in the price and is available from 07:30 to 09:00 Monday to Friday and weekends being 07:30 to 09:30. Whatever you have planned, the generous and tasty full traditional Scottish breakfast is a great way to start your day. ... more   less 
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Also Known As:
Charing Cross House Hotel Glasgow
Charing Cross Hotel
Charing Cross Glasgow
Charing Cross Guest House Glasgow, Scotland

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