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219
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Reviewed 20 March 2018

Staff were friendly. Room a bit dated but was ideal for me. Breakfast was excellent. Attending a training event in the Hotel and was looked after very well with the staff. Ideal location for a short walk into the centre of Glasgow. would definitely use this hotel again in the future.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank rknight176
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2018

We had a 2 night break here as an Anniversary present off our daughter. We had a good time , on check in we found the receptionist to be very pleasant. We had a nice room with a king size bed and there was a well stocked tea tray. We had breakfast included and it was a good buffet breakfast. The staff at breakfast were also very friendly. We have never been to Glasgow before but as we didn't get chance to see everything we would like to go again and would definitely stay here

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Denise H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2018

Excellent value and service ...free bottle of wine , dinner and full use of pool ....really enjoyed our trip ...staff first class and room very cozy after being out in the cold snowy conditions ....would recommend this hotel to anyone ...ideal for walking into town and for nites out

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bckmiked
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2018 via mobile

Stayed on Friday night with a DBB and wine included deal. Stay was ok but I expect more from a 4 star hotel. First the room (209) dated furniture which was scraped and marked. Only 2 pillows on the bed had to look for the other 2 which were in the wardrobe. Bathroom was clean but there were a few patches of peeling paint 9n the ceiling,bath towels were threadbare and had holes in them. Toiletries were one tiny shower gel, conditioner and soap. No wine glasses were offered at reception for the included wine and the only glasses in the room were the 2 in the bathroom. The dining room is pleasant but a lack of staff does impact on the service. We asked for a bottle of wine with dinner which the waiter brought and plonked on the table without even opening the bottle never mind pouring it! Food was good and well presented although it was a bit off putting when they started setting the tables for breakfast the next day before we had left at 9.30 pm. Although our stay was ok I wouldn't choose this hotel again as there are better qualoty hotels nearby for a similar if not cheaper price. Disappointing stay this time.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank HappyDeeNG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig R, Manager at Glasgow Argyle Hotel, BW Signature Collection by Best Western, responded to this reviewResponded 22 March 2018

Dear HappyDeeNG

Thank you for taking the time to post your feedback on Trip Advisor.

I am truly sorry to read that you were somewhat underwhelmed with your visit to our hotel and that there was more we could have done to enhance your stay in terms of your over-all experience with the accommodation and your dining experience I will be following your comments up with my team to ensure that these opportunities are addressed.

If you reconsider a return visit to the Hallmark Hotel Glasgow, please let me know by contacting me at craig.redburn@hallmarkhotels.co.uk as I would be delighted to assist you.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

Had another great overnight in this hotel again . Highly recommend it. Staff very helpful, food great . Didn’t use the spa facilities or the pool but maybe next time we will . Room was a good size and the bed was really comfy. Couldn’t complain about anything. Was very satisfied with the whole set up . We will be back soon .

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank margaret w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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