We stayed here on Friday 3rd February as we were going to the SECC on the Saturday morning to the Caravan show. We had thought that there was underground parking at this hotel but when we arrived the shutter at the side of the hotel marked car parking was closed. When we enquired at reception we were told that it was on street parking and the receptionist knew nothing about underground parking. After about 15 mins travelling about we found a space that a previous car vacated opposite the Devencote Hotel. The sign on the wall said that after 6pm and at weekend there was no charge so we thought this was fine. However in the morning there was a parking ticket on the car £60 and when we asked the Traffic Wardens we were told that we were not parked in a bay and that the whole area was zoned parking. We checked again and found that the bays were very faintly marked - we didnt notice this at night when we arrived and yes there were no bay lines where ourselves and the car behind us had parked.It would have been helpful if the receptionist had warned us about this before we went searching for a space. The only other gripe we have is that when we went to take a shower we found that there was only one set of towels. I phoned reception and was told that there had been let down by the laundry and so had to allocate each room with only the one set of towels. The ones in the room were not of the best quality either. It would have been helpful if this had been explained to us when we checked in. The towels still had not arrived in the morning when we checked out. Apart from that the hotel is very clean, lovely room and bathroom. The breakfast was very good too.
- Official Description (provided by the hotel):
- The Lorne Hotel is a 3 star hotel which prides itself on offering 4 star service, where you will enjoy your experience by leaving feeling that you had received 4 star service from food, cocktails and customer service. ... more less
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- Also Known As:
- Lorne Hotel Glasgow, Scotland