It looks like they had a staff problem so we could not have breakfast in our second morning (which was included in the price), our room was not cleaned/made, the whole place looked unattended, etc. The manager, instead of taking a constructive approach, was very rude to us and had a defensive attitude. She even said that her staff problems were not HER problems (¿?). We did take breakfast in the first morning and it was not good at all but I don't think it was a consecuence of all this but the usual thing. I wouldn't recommend this place.