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“Nice day out”

New Hopetoun Gardens Orangery Tearoom
Ranked #148 of 261 Quick Bites in Edinburgh
Restaurant details
Reviewed 4 weeks ago

We enjoyed our visit here as it was a lovely day and we sat outside to enjoy our coffee and cakes. The out side area was set up to allow social distancing but still had a nice ambiance

Date of visit: August 2021
Thank B526WNdavidf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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1 - 5 of 120 reviews

Reviewed 4 weeks ago

It appeared to offer only sugary cakes and fatty breakfasts - no healthy options. The coffee was tepid. A very tired cafe - plastic tablecloths and dusty chairs. I won’t be visiting again.

Date of visit: September 2021
    • Value
    • Service
    • Food
Thank Carolyn M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Hopetoun House - you would expect so much better! Poor food choice - fatty breakfasts or lots of sweet cakes!!! And the ambience is so so tired. Avoid and go to Linlithgow instead.

Date of visit: September 2021
    • Value
    • Service
    • Food
Thank tramcar2011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2021 via mobile

Not sure where to start here, maybe they were having a bad day ! uncleared tables, staff arguing, questionable hygiene standards and a cheese roll that tasted older then me. The hygiene bit wasn’t good, member of staff handling money and then preparing rolls without washing her hands. Then 4 staff openly arguing behind the counter while one member of staff was furiously trying to clear multiple tables. First time here and it’s the last, can’t recommend anything about this place.

Date of visit: August 2021
Thank robmac1957
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 August 2021

We paid a second visit to the garden center with the intention of purchasing a large statue and a plinth. Total cost over £400. Tried to find a member of staff but that is impossible until we found a young lad unpacking boxes and he told us to go the the till point and speak to the 'chap with the beard'. My wife followed those instructions and did indeed find an individual at the tills that matched the description.
She asked him if he was the person to speak to about statues, 'Might be' came the reply, she asked again and again the reply was 'maybe'! Shen then asked how would we go about ordering and arranging delivery, he replied just tell me what you want! Well, there are many, many statues on display so not sure how he would know which one we wanted. Ideally he would have suggested that he accompany my wife to the area where they were displayed and then he would know exactly what we wanted but he made no effort to help her.
Complete lack of customer care and a very un-smart member of staff as he instantly lost a £400+ sale and a 2 customers who will; never return to the garden center and will now only spread bad reviews. Big mistake.

Date of visit: August 2021
    • Value
    • Service
Thank trevory892
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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