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“The best hotel in the world?...... It's a possibility....”

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The Chester Residence
Ranked #1 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed 22 February 2012

Recently stayed here for a long weekend and we couldn't have been more comfortable or happy. We stayed in the Penthouse which was fabulous. It was very stylish and finished to an exceptionally high standard. We had views over the city and the castle and were made to feel very welcome by the excellent, friendly staff who couldn't do enough for us. I stay in a fair few hotels and can honestly say, with my hand on my heart, this was the most pleasant stay i've ever had. Close enough for a peaceful stroll to the city centre yet so quiet at night. I never heard a single bang or crash, creaking floor, slamming doors, shouting guests or any of the usual irritations that can spoil a stay .
The bathroom was fabulous with a huge bath and separate shower. The bed was comfy. The kitchen was IMMACULATE... I can't really fault anything. I carry ear plugs everywhere I go as i'm a light sleeper and for the first time ever... and I mean ever... I didn't even get them out of my case never mind use them.

The candles, the atmosphere, the friendliness and pleasantness of the wonderful staff... The location, the cocktails and exceptional quality of the whole place really makes this place stand head and shoulders over every other hotel in the country. Sorry to say to every other hotel owner reading this, but the Chester Residence has just raised the bar 10 notches.

Special mention to the concierge Neil Young who couldn't do enough to help and whose friendly and pleasant manner made our stay effortless and comfortable. Thank you.

Room Tip: Penthouses have smaller living rooms but better bathrooms. Be warned, stairs will be a problem if yo...
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  • Stayed: February 2012, travelled as a couple
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3  Thank hawkleccy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,394 - 1,398 of 1,874 reviews

Reviewed 21 February 2012

When shown the apartment we were blown away, i was expecting it to be good but it really was gorgeous. We had a bedroom, massive living room kitchen etc. great idea serviced apartments, owners seem to be passionate. close enough to walk but far enough away to be quiet. minor quibble surround sound wouldn't work on the Tv.
will return

  • Stayed: December 2011, travelled as a couple
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Thank daveHumblepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

I stayed at the Chester Residence last weekend with five friends for my 30th birthday. The staff were aware it was a special weekend away and they made sure it was one to remember. Arriving at the hotel the GM Rory took us to our room where a bottle of pink fizz was awaiting us to start our weekend off. We decided to stay in on the Friday night as the surroundings were so beautiful and friends had come up from London. As the majority of girls had come from London they were very please to meet Neil the concierge in a kilt who felt like our own personal butler. Anything we needed he was straight down to the apartment to help. On the Saturday the staff asked our plans (which was shopping and lunch) and when we returned cakes and complimentary jo Malone products were given to us all. We we're getting ready to go out in the evening and Rory called down to see what time we were leaving, next thing we knew Neil came down and made a champagne cocktail got us all in the room before we head out. A perfect nights sleep followed then we woke to a beautiful range of breakfast goodies. You must experience this for yourself - it is exceptional

  • Stayed: February 2012
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2  Thank Kila1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

It is really so much more relaxed in your own (huge) appartment than being in a hotel but with friendly helpful staff if you need them as well it is truly the best of both worlds!

Our meet and greet service from the airport and checking us into our room with our luggage brought up for us was all flawless (and on our last day we just left our luggage in our room and the staff brought it down and put it in the taxi for us too).

Nothing is too much trouble for the staff and when we had a problem with our coffee machine, it was sorted out immediately with a replacement one brought up in less than 10 mins. The kitchen has everything in it for making breakfast & lounging about with a cup of coffee (much more civilised than having to get up and dressed and down to breakfast!) and a really nice little touch is that the staff empty the dishwasher for you while you are out.

It really is a special place to stay and the only really, really minor negative was the lack of instructions for the TV, cooker and the clock radio/iPod (yes, all had us bemused!) but once figured out, the SKY plus was a bonus. That is, though, a really small point as the staff are very happy to help and next time I go back, I will know how to work everything!!

  • Stayed: February 2012, travelled as a couple
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Thank HolidayManda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

We first stayed here just before Christmas and were delighted with our 'penthouse suite apartment' from the moment we arrived we were met by the most welcoming of staff! Words can not describe the quality of service and this was recognised by the number of awards they has recieved. The reception staff, concierge, night porter and management team were outstanding and work so hard to make your stay so pleasurable! Always on call to attend to your every need. We chose to come again (Why wouldn't we we had such an amazing time) to be welcomed with the same friendly and cheery faces and found out that we had been upgraded to the 'VIP' suit. A room that can't be requested, you can only be upgraded too when considered a valued guest! We were really touched that they had remembered us from our previous stay, freindlyness really works both ways! The room was amazing... Could not believe our eyes. Cinema suit, massive Jacuzzi bath, large spacious bath with ensuit, molton brown goodies (available in otherapartments too) not to mention the luxurious interior. It gets me so excited to talk about it... We loved every minute of it! So happy to arrive and so as to leave. Planning our next trip already :D x

  • Stayed: February 2012
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1  Thank RCB0320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chester Residence

Address: 6 - 9 Rothesay Place, Edinburgh EH3 7SL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
#1 Business Hotel in Edinburgh
#1 Luxury Hotel in Edinburgh
#1 Romantic Hotel in Edinburgh
#2 Family Hotel in Edinburgh
Price Range: €148 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chester Residence 5*
Number of rooms: 23
Official Description (provided by the hotel):
The Chester Residence is a collection of 5 Georgian townhouses set in the stunning West End of Edinburgh. These chic 5 star (Scottish Tourist Board rated) designer suites blend seamlessly with attention to detail and a level of personalized service that ensures guests enjoy the highest standards, synonymous with The Chester Residence. Each suite is an oasis of tranquility, offering spacious, individually designed suites with all the benefits of a luxury hotel. The latest in room technology is provided including, Sky TV, Blu-ray DVD player. As our beautiful townhouses are listed, there is no elevator in them, but our Concierge will be happy to help with your luggage. ... more   less 
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Also Known As:
The Chester Residence Hotel Edinburgh
Chester Residence Edinburgh
Chester Residence Hotel Edinburgh
The Chester Residence Edinburgh, Scotland

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