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“Great apartment for families”

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Staycity Aparthotels West End
Certificate of Excellence
Reviewed 7 October 2017

We loved this apartment, it was great base for 2 adults and 2 kids to explore Edinburgh from.
Conveniently located near the city centre with all the amenities (washer/dryer, oven, fridge, hob, microwave and dishwasher), the staff were very friendly and only to happy to help.
Highly recommend!

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank grizzlydad365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staycity_apts, Front Office Manager at Staycity Aparthotels West End, responded to this reviewResponded 8 October 2017

Dear Grizzlydad365,
Thank you so much for taking the time to review us from your recent stay and for your fantastic review!
I am delighted to see that you have enjoyed your time with us and found the apartments ideally located and well equipped for your visit.
Thank you once again for choosing Staycity Edinburgh, we hope to welcome you again in the near future
Best Wishes
Cara
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 - 107 of 2,058 reviews

Reviewed 3 October 2017

Stayed here in late September (4 Adults, 1 baby / infant). We had a brilliant stay. The apartment was exceptionally clean and the beds very comfy. We requested a travel cot and highchair for the little one which was provided also. Its about a 10 minute walk to the castle. A bus also comes directly from the airport to the main road close to the hotel (bus stop is 2 minutes walk away and travel time about 50 mins) - the hotel can confirm bus number as I think the route number changed this month.

All in all a great stay with no issues. Very clean. We had a 2 bedroom open-plan apartment (block 5).

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ash176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staycity_apts, General Manager at Staycity Aparthotels West End, responded to this reviewResponded 5 October 2017

Dear Ash176
Thank you so much for your fabulous review. We are absolutely delighted to hear that you enjoyed your time with us and that you found the apartments to be spacious, clean and comfortable and ideal for your family visit to the city.
Once again and both, myself and all the team look forward to welcoming you back on your next visit to Edinburgh.
Kind Regards
Brona
General Manager

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Reviewed 3 October 2017

A nice sized apartment with two separate bedrooms was a plus. The kitchen was nice and a table that seats six was also nice.
No air conditioning made it pretty stuffy. The windows open which were a must. All interior doors slam shut when you release them and could be dangerous especially for young children. Door stops would be beneficial to prop the doors open.
It was nice to have a washer and dryer but the all in one unit does not work well as a dryer and leaves clothes wet. Plan to hang everything throughout the apartment to dry them.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staycity_apts, General Manager at Staycity Aparthotels West End, responded to this reviewResponded 5 October 2017

Dear Gary G
Thank you so much for your honest and helpful review. We are so pleased that you enjoyed your time with us and that you found the apartments to be spacious, clean and comfortable. We shall certainly take on board your constructive comments regarding the doors and combi washer/dryers.
Thank you once again and both, myself and all the team look forward to welcoming you back on your next visit to Edinburgh.
Kind Regards
Brona
General Manager

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Reviewed 3 October 2017

Fabulous location, clean and spacious accommodation. Not very central but it is approx. 10 minute walk into city centre. There is a delightful canal barge café right beside the lifting bridge and the coffee is delish!
We were a group of 7 women, and the apartment slept us all very comfortably. The layout of the apartment was excellent, laid out over three floors, and kitchenette and sitting room on the central floor overlooking the canal. We arrived very early, but reception took our bags and minded them until our apartment was ready, so we departed to Princes St to shop... 21 pairs of shoes were purchased between 4 of us, so this was a success too!!! There was no noise from adjoining houses, and the foot traffic was minimal, so excellent choice for families or groups travelling.

Room Tip: Townhouse 1 had windows on both sides of the building, and wraparound balcony on both sides.
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  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Leefrank44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

Myself my husband and daughter stayed here for 3 nights. Check in was quick and easy and they have parking which you have to pay extra for. The apartment was clean and had everything you needed. Location wise it is a good base for exploring Edinburgh. It was very noisy in the early hours of the morning and when we went to check out really early we couldn't get in to the reception. Luckily there was helpful security guard on site who let us out.

Stayed: September 2017, travelled with family
Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staycity_apts, General Manager at Staycity Aparthotels West End, responded to this reviewResponded 5 October 2017

Dear Lisa K
Thank you so much for taking the time to review your recent stay with us. We were thrilled to hear that overall you and your family enjoyed your time here with us . I was sorry to hear of some of the issues regarding noise and been unable to access reception, and please rest assured I shall be speaking with our night team in relation to this. We shall also pass on your kind comments to the security team member who will be delighted to get a mention.
Once again thank you for your valued feedback and we look forward to welcoming you back again soon on your next visit to the city.
Kind Regards
Brona
General Manager

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Additional Information about Staycity Aparthotels West End

Address: 11 Brandfield Street, Edinburgh EH3 8BN, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #9 of 218 Speciality Lodging in Edinburgh
Price Range: €63 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staycity Aparthotels West End 4*
Number of rooms: 135
Official Description (provided by the hotel):
Opened in May 2011 to a very impressive standard these self catering apartments provide each guest with a true home from home. We offer a selection of 99 one bedroom apartments (sleeps 3 or 4) and 36 two bedroom apartments (sleeps 5 or 6). Fully furnished and complete with bed linen and towels. 24 Hour Reception, Car Parking and FREE Wi-Fi access available. All apartments also come with fully-equipped kitchen, washer/dryer, microwave oven, LCD TV/DVD players and lounge/dining area. Located in Edinburgh City Centre, 12 mins walk from The Castle and 10 mins walk from Princes Street. ... more   less 
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Also Known As:
Staycity Aparthotels West End Edinburgh, Scotland

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