We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Brief Visit”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Kings Manor Hotel
Ranked #47 of 151 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersGold level
Reviewed 2 October 2017

My wife and I had a brief stay here and found that the hotel greatly exceeded our expectations. We arrived too early to check in but the reception manager stored our bags while we went out and about. When we checked in later the bags had been taken already to our room. The reception staff were all very friendly and helpful - nothing too much trouble. The club room was very good. The location is great.

Room Tip: The club room was excellent value - highly recommended
See more room tips
  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank dbtml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded 4 October 2017

I am glad that your expectations were exceeded and hope that we will have a chance to welcome you back at a future date

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,323)
Traveller rating
Traveller type
Time of year
Language
  • More languages

39 - 43 of 1,323 reviews

Reviewed 29 September 2017

The room was very good spotless clean and lovely bed and everything you could want a lovely cup of tea or coffee and the house keeper who cleaned for us was just so good and helpful the food in the restaurant was a very good choice and was always presented good nothing was ever a problem

Room Tip: We had room 153 the bed and bathroom was so good
See more room tips
  • Stayed: September 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded 4 October 2017

I am delighted that you enjoyed your stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017 via mobile

It was not easy to find an opportunity to review this hotel where we stayed in Sept. 2017 as the Bert Westrn review consisted of just 3 questions!. The rooms are quite nice, though the TV channels offered are limited. The real problem lies with the staff. Having stayed in so many Best Western hotels when I was working, I was disappointed to find nothing much has changed. A very poor, luke warm, poor quality food, breakfast and it's not cheap! The evening meal was similarly marred by a rude head waiter when we entered the restaurant, he realised he was being rude and did try to make ammends however, but again the damage to our evening was already done. A long queue at the bar, just one member of staff doing her best to single-handedly serve around a dozen guests. Our newspaper didn't materialise the first day - our fault apparently for not requesting - even though the receptionist had made a note for the paper on our booking form! I'm truly sad nothing has changed since I last stayed in a BW hotel and I do hate complaining, but unless people do feedback their experiences, things won't improve for staff and clientele alike, please BW think a little more about the quality of experience you offer your guests. If you want returnees, then you will be disappointed. It would appear from our experience that all they are concerned about is getting coach parties in and out as fast as possible. I take no pleasure in writing this.

Stayed: September 2017, travelled as a couple
2  Thank brianaduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded 4 October 2017

Thank you for taking the time to comment at length on your stay. It is certainly sobering to hear from such a disappointed guest. I do hope that you did make your comments to the duty manager during your stay so that our shortcomings could be addressed at the time. As you point out, repeat customers are the key to any business and the only way to get guests to come back is to offer great service during their stay. It is obvious that during your stay we fell far short of this. I would ask that you maybe give us another chance to show the level of service most of the correspondents on this site are familiar with.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

I stayed for one night Sept. 2017. The room was a single room, very comfortable and clean. The bed was comfortable and not too hard. There is a bar and a bistro on site. The food was very good although the wait staff was slow and not the friendliest I've encountered. The young man at the desk was very helpful and knowledgeable and always greeted me. I would stay again if I was visiting.

Room Tip: My room was in front near the road and I didn't hear a thing, so I don't think there's a...
See more room tips
  • Stayed: September 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank MissouriBlondie_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded 4 October 2017

Thank you for taking the time to post your comments on your stay. I am delighted that you enjoyed a warm welcome. I am equally disappointed that our weaiting staff were not as friendly. I shall investigate.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

Friendly staff excellent room ,good quality linen and mattress and pillow protectors .Although out of town good bus service to transport you to the city centre .I had no complaint to make about my stay . Perfect if you want a good sleep ,much quieter than the city centre hotels .

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
1  Thank M4333KPwilliamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded 20 September 2017

Thank you for your kind comments. I am glad that you enjoyed your stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Edinburgh hotels
Edinburgh Marriott Hotel
#91 of 151 in Edinburgh
1,632 reviews
Show Prices
Show Prices
Show Prices
Murrayfield
Holiday Inn Edinburgh
Holiday Inn Edinburgh
#113 of 151 in Edinburgh
2,324 reviews
Novotel Edinburgh Park
#73 of 151 in Edinburgh
2,358 reviews
Edinburgh Capital Hotel
#98 of 151 in Edinburgh
1,258 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Kings Manor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Kings Manor Hotel

Address: 100 Milton Road East, Edinburgh EH15 2NP, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Edinburgh
#6 Spa Hotel in Edinburgh
#11 Family Hotel in Edinburgh
#13 Best Value Hotel in Edinburgh
#20 Romantic Hotel in Edinburgh
#33 Business Hotel in Edinburgh
Price Range: €47 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Kings Manor Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
Traditional style hotel with family owner / manager. Constantly being upgraded to meet the demands of today's traveller. Bar, restaurant, bistro, free parking extensive leisure club including pool sauna, steam room and spa bath. Family rooms available. Quick, reliable inexpensive public transport to city centre and all city's attractions. Set in quiet suburban setting a few minutes walk to the beach and harbour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Expedia, Agoda, Hotels.com, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Kings Manor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Edinburgh
Edinburgh Best Western
Best Western Kings Manor Hotel Edinburgh, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing