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All reviews tuck box printing press george street beautiful hotel superior room fresh milk little touches public areas beautiful room checking out bed was very comfortable the location is perfect breakfast was excellent fantastic stay train station haggis royal mile
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Reviewed 5 weeks ago

If you don't want to walk out of your hotel into a river of people, this is your spot. George St is parallel to Prince so you can easily get to one of the main streets.The staff is friendly and professional. Our room was quiet, comfortable and clean. Very nicely modern with touches of old memorabilia. You are close to some wonderful restaurants on Rose St. We would stay again and I highly recommend this hotel.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Eastern-Shore-4Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipalEdinburgh, General Manager at The Principal Edinburgh George Street, responded to this reviewResponded 4 weeks ago

Dear Eastern-Shore-4life,

Thank you very much for your lovely five star review.

Indeed we are a great central location near many restaurants and bars. Also allowing you to indulge in the wonderful culture and history the city has to offer.
I am delighted the you received high standard of comfort from our rooms.
We have a passionate team here who enjoy creating and sharing memories with our guests.

Warm regards,

Andreas Maszczyk
General Manager
Principal Edinburgh

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Reviewed 5 weeks ago

Our second visit in 18 months, The George is very conveniently located in New Town, close to many good restaurants in Rose Street and Queen Street, and a short walk from the Station & Old Town.
The air-conditioned rooms were spacious and immaculate, beds large and comfortable, and my Father's room with accessible shower made a big difference to his stay. A tuck box of snacks was topped up daily.
The Concierge Desk (especially Peter) couldn't have been more helpful with advice and ordering cabs etc.
Breakfast was very busy despite the cold buffet being located in the adjacent Printing Press Bar, so expect a short wait or get there early.
The Bar wasn't quite our scene (all craft lagers and only bottled ales) - but a good choice of whisky of course! The staff there were very helpful and drinks could be taken into the lounge by reception.
A nice touch was the PC and printer in a public area, which I used for printing boarding cards for the flight home.

  • Stayed: October 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Seefoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipalEdinburgh, General Manager at The Principal Edinburgh George Street, responded to this reviewResponded 4 weeks ago

Dear Seefoodie,

Thank you very much for taking the time to share your feedback.

Indeed our location is a perfect spot, foot steps away from a variety of restaurants and bars. As well as allowing you to take in the beautiful history and culture the city has to offer.
I am delighted that you received high standard of service from our staff. We have a passionate team and i look forward to passing on your comments, especially to Peter.

I am also thrilled that you enjoyed the comfort of our bedrooms and the goodies from our Tuck Boxes.

I look forward to welcoming you back to stay with us on your next visit to the city.

Warm regards,

Andreas Maszczyk
General Manager
Principal Edinburgh

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Reviewed 14 October 2018

The Principal Edinburgh, is nicely situated, not far from the train station sits along Rose Street and its great bars and restaurants. The Staff was most helpful and very friendly, the hotel was clean, rooms comfortable and everything worked. The hotel has 2 restaurants food is very good and reasonably priced. We will definitely go back to Edinburgh, there is plenty to see and places to explore.

Stayed: October 2018
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipalEdinburgh, General Manager at The Principal Edinburgh George Street, responded to this reviewResponded 15 October 2018

Dear Jonathan B,

Thank you very much for your lovely five star review.

I am delighted that our staff were most helpful and friendly throughout your stay. W e have a passionate team who share their experience and create memories with our guest.
We certainly are located in the perfect location for everyone to enjoy the historic culture of the city, as well as the variety of bars and restaurants.

I look forward to welcoming you back to stay with us on your next visit to the city.

Warm regards,

Andreas Maszczyk
General Manager
Principal Edinburgh

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Reviewed 14 October 2018

George Street is a great location within Edinburgh, although I can easily see how if your room was on the front of the hotel, that the night clubs opposite could be pretty noisey. The hotel staff were all exceedingly friendly. The hotel is well decorated, with modern tones of grey & lovely bevelled tiles in the bathroom. Our room had a very spacious bathroom, the Elemis shampoo etc were a real treat. The major let down for us was that the bed was against the wall, so there was only one bedside table/ lamp and if my husband wanted to get up in the night, he either had to crawl out the bottom of the bed, or climb over me. Not really what you expect when you have spent £165 for just a room. As a result, I don't think we would go back, without opting for a better room, but it gets very expensive then, given the potential nightclub noise.

Room Tip: At the rear, 'guest' rooms are a bit small.
  • Stayed: October 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipalEdinburgh, General Manager at The Principal Edinburgh George Street, responded to this reviewResponded 15 October 2018

Dear Anna M,

Thank you for staying with us and for your time to provide us with feedback.

I am sincerely sorry that you were disappointed with your room. We have many different types of rooms and many of our rooms have their own character and charm so we do find that many of our guests have their favorite rooms or preferences of room types/locations. If any of our guests are anything but completely satisfied we do our best to resolve any issues immediately and could have offered a room move to something more suitable for you.


We strive to offer a truly unique and enjoyable experience for each of our guests from beginning to end and would very much appreciate having the opportunity to discuss your stay further with you. If you would be so kind as to contact our Guest Relations team on 0131 240 7194 or EdinburghGuestRelationsGS@ihg.com who will follow this up and ensure that we can restore your faith in us.

Warm regards,

Andreas Maszczyk
General Manager
Principal Edinburgh

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Reviewed 14 October 2018 via mobile

Had a spot on trip to Edinburgh from start to finish and staying at this hotel played a massive part in it, the staff went well out of their way for us. It’s also linked to a great cocktail bar. When we go back to Edinburgh we’re 100% staying here again!!

Stayed: October 2018
Thank danjm1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipalEdinburgh, General Manager at The Principal Edinburgh George Street, responded to this reviewResponded 14 October 2018

Dear danjm1985,

Thank you for taking the time to review your recent stay with us.

I am delighted that our staff 'went out their way' throughout your stay. We have a very passionate team here at the hotel and they will be delighted to receive such positive comments.

On behalf of myself and all the team, thank you again for your review and we hope to welcome you back to the Principal Edinburgh in the not too distant future.

Best wishes,

Andreas Maszczyk
General Manager
Principal Edinburgh

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