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“Typical Airport Hotel”

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Edinburgh Marriott Hotel
Ranked #92 of 151 Hotels in Edinburgh
Reviewed 12 October 2017

Not too bad but could be better, especially since this is a Marriott brand. Check-in was chaotic and slow. The bar area is too small for a hotel of this size and the wait staff are unfairly stretched. My lunch was not very good, so I left most of it uneaten. Our charming and delightful young waiter, Maciej, actually noticed this and asked if there was anything he could do for me - quite outstanding service. Would have given an even lower rating if not for this very pleasant young man who was conscientious enough to try to improve the situation.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank NY-LON-PB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 - 67 of 1,644 reviews

Reviewed 11 October 2017

The only thing this hotel has going for it is the convenience of parking while on holiday The rooms are too hot and the window would not open as locked the pillows need to be thrown away Don't expect any help with suitcases But the bathtowels are large !!

Room Tip: There are no good rooms
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank GourmetShirley26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig A, Front Office Manager at Edinburgh Marriott Hotel, responded to this reviewResponded 13 October 2017

Thank you for reviewing our hotel, I am disappointed to hear your comments and would like to apologise for any inconvience caused. We strive to achieve the upmost level of service throughout the hotel and your feedback has been shared with the team for us to be able to continue to improve our service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Had a few minor hiccups on arrival but management stepped in and proved that a genuine desire to meet the customer needs is paramount well done to all the staff and management. Hopefully our comments on needing more staff at breakfast will be taken on board to the benefit of future customers.

Room Tip: Ask for room away from roof top air conditioning or heating machinery
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank maria c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017 via mobile

Hotel was in a great location for travel to Edinburgh airport next day, 5-10 mins in car.
Check in staff friendly and helpful. Reception clean and well maintained. Although the in one building rooms can be a fair distance from main reception. Used pool and saunas which were clean and fit for purpose however changing room was a little cramped. Gym looked well equipped although never used. Didn't eat in hotel as seemed expensive, used the ba r but again very expensive. Room was clean, tidy and very spacious, bed was HUGE as was the tv. Bathroom clean and well maintained.
Would used again for same purpose.
4/5 would have got 5/5 but for the bar prices.

Stayed: October 2017, travelled with family
Thank jadiepye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017

I stayed at this hotel as part of a tour. The rooms were huge, very clean and well set out with a kitchenette.
The hotel staff were friendly and helpful although we did end up with some mix ups with our rooms so some had to sleep on pull out sofas.
The food was good with a hot breakfast and there is a free laundry with washing machines and dryers which is very handy when travelling.
There is a gym and bar as well.
The are plenty of local restaurants and a Sainsburys right next door
I would recommend this hotel but will be confirming the room details are correct before we arrive next time.
Buses cannot pull up right at the hotel either but can park close by.

  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Cherie111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Edinburgh Marriott Hotel

Address: 111 Glasgow Rd, Edinburgh EH12 8NF, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Edinburgh
#48 Luxury Hotel in Edinburgh
#53 Romantic Hotel in Edinburgh
#54 Business Hotel in Edinburgh
Price Range: €80 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Edinburgh Marriott Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
Edinburgh hotels are renowned for their fine hospitality and the Edinburgh Marriott Hotel has established itself as one of the finest hotels in Edinburgh. An ideal location for weekend getaways or business trips, this stylish hotel accommodation is a five-minute drive from Edinburgh International Airport and 15 minutes from the centre of the city. Our Edinburgh hotel is ideally located for area events like the Royal Highland Show and Edinburgh Fringe Festival as well as rugby games at Murrayfield Rugby Stadium. You can enjoy Edinburgh's historic sites with a convenient local bus service to the city centre which runs regularly from the hotel. When planning an event, nothing compares to our Edinburgh hotel's service. Your event, whether big or small, will be planned with perfection. We offer 12 meeting rooms and on-site catering services for flexible space and menu options. Hosting a meeting or conference? We offer discounted rates for group accommodations at our hotel in Edinburgh, Scotland. ... more   less 
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Also Known As:
Marriott Edinburgh Hotel Edinburgh
Edinburgh Marriott Hotel Scotland

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