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All reviewsmini suitequeensferry roadretail parktwo double bedsupgraded to a suitefifth floorgood sizefree wifiminute bus ridebus servicean upgradereception stafftwo night stayhotel restaurantstayed here for one nightbreakfast was excellentprinces street
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101 - 106 of 922 reviews
Reviewed 4 June 2017

The Holiday Inn Edinburgh is in Queensferry Road and was easily found and provided plenty of parking. (Something rare in Edinburgh). The staff were friendly and helpful. The rooms were of a good size and well appointed. The building is looking a little tired but is still well worth visiting.

Room Tip: no issues with the room we had.
  • Stayed: May 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank brianandtts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 6 June 2017

Dear brianandtts, thank you for taking the time to review our hotel. great to read you found our hotel to be in convenient location and found us to be a good value for money. Hope to welcome you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 29 May 2017 via mobile

Good location with easy bus access. Shopping center across the street - also nice.

My room (301) was weird in that it was large with the smallest bathroom ever, smaller than even in NYC. The shower was a triangle (half a broom closet) and there was so little room I banged my shoulder when I went to pick something up.

There are no USB charging possibilities in the room, and the only outlets were ten feet from the bed. Bring multiple UK converters if you halve more than one thing to charge.

I also had to fight with my a/c, which kept turning off during the night even though I turned it back on.

Bring your own washcloths because there are only towels in the room.

Breakfast was fine.

I would say the best things about this hotel were proximity to bus lines and their friendly and helpful staff.

Stayed: May 2017, travelled solo
Thank Carrie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 31 May 2017

Dear Carrie E,
Thank you for taking the time to review our hotel. Great to read you found our location to be convenient and team to be friendly. Please accept my sincere apologies for the shortcomings you experienced. We have a range of different rooms available including Mini Suites that give ample of space and sufficient sized bathrooms. This type of rooms also benefit from in-room safe, cooler and extended range of toiletries including wash cloths. Hope to welcome you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 23 May 2017

Short stop over in Edinburgh before travelling on to Stirling. We were made to very welcome when checking in, especially as it was fairly late. We had a comfortable family room with 2 double beds and quite a small bathroom. Our view over the city of Edinburgh was really good and looking towards the castle. Breakfast was buffet style and there was plenty of it (I tried haggis for the first time and I liked it!) and a great selection.
We had a quiet family room on floor 6

  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank runninggirlEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 24 May 2017

Dear runninggirlEssex, thank you for your review. Great to see you enjoyed your recent stay with us and I hope to be your home form home in the future.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 21 May 2017

Twice over recent weeks I have had the opportunity of having lunch at the Holiday Inn City - West, and on both occasions I was very impressed by the quality of both the service and the food. On the first occasion I was with a family group and on the second with one other. The Restaurant Supervisor, Maria, was welcoming and helpful on both occasions, and I particularly enjoyed (twice) the bacon steak - generous and moist are the words I'd use.

Room Tip: As a local was only there for lunch
  • Stayed: May 2017, travelled with family
    • Cleanliness
    • Service
Thank Douglas0504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 23 May 2017

Dear Douglas0504, thank you for your review and your comments will be passed to Maria and my Chef. Looking forward to welcoming you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 16 May 2017 via mobile

I was impressed by the service here and also the quality of the guest room furniture and fittings, the bed was extremely comfortable with a choice of pillows, firm or soft. A great nights sleep.
The restaurant staff were very attentive and the food excellent.
We bagged a room on the top floor which had panoramic views of the city of Edinburgh, which stretched from Arthur's Seat to the castle.
The hotel has a free car park and buses into the city centre pass the door.
Great value compared with city centre hotels.
Highly recommend.

Stayed: May 2017, travelled as a couple
Thank ExploreGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 17 May 2017

Dear ExploreGB, thank you very much for you review and it's great to hear you thoroughly enjoyed your stay with us. I hope we can be your home from home for next visit to Edinburgh.
Sincerely,
Marcin Jurczak
Hotel Manager

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