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“Handy location for buses & zoo”

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Holiday Inn Edinburgh City - West
Ranked #93 of 151 Hotels in Edinburgh
Reviewed 8 June 2017 via mobile

Stayed here for 2 nights over the Easter holidays. The hotel is out of the city centre but the bus stop is straight outside. The room was clean & we had a good view of the castle. The evening meal food service & food were ok. The 'FREE' children's food options was a bit disappointing as the food had been out for a while so the kids ends up having some of hours. Overall ok though.

Stayed: April 2017, travelled with family
Thank JENGRAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 13 June 2017

Dear JENGRAD, thank you fro your review. It's great to read you enjoyed your stay with us. We do understand children, when hungry, can be impatient and therefore we did a buffet for the children staying with us so parents can enjoy remainder of their dinner. Hope to welcome you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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51 - 55 of 866 reviews

Reviewed 4 June 2017

The Holiday Inn Edinburgh is in Queensferry Road and was easily found and provided plenty of parking. (Something rare in Edinburgh). The staff were friendly and helpful. The rooms were of a good size and well appointed. The building is looking a little tired but is still well worth visiting.

Room Tip: no issues with the room we had.
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  • Stayed: May 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank brianandtts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 6 June 2017

Dear brianandtts, thank you for taking the time to review our hotel. great to read you found our hotel to be in convenient location and found us to be a good value for money. Hope to welcome you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 29 May 2017 via mobile

Good location with easy bus access. Shopping center across the street - also nice.

My room (301) was weird in that it was large with the smallest bathroom ever, smaller than even in NYC. The shower was a triangle (half a broom closet) and there was so little room I banged my shoulder when I went to pick something up.

There are no USB charging possibilities in the room, and the only outlets were ten feet from the bed. Bring multiple UK converters if you halve more than one thing to charge.

I also had to fight with my a/c, which kept turning off during the night even though I turned it back on.

Bring your own washcloths because there are only towels in the room.

Breakfast was fine.

I would say the best things about this hotel were proximity to bus lines and their friendly and helpful staff.

Stayed: May 2017, travelled solo
Thank Carrie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 31 May 2017

Dear Carrie E,
Thank you for taking the time to review our hotel. Great to read you found our location to be convenient and team to be friendly. Please accept my sincere apologies for the shortcomings you experienced. We have a range of different rooms available including Mini Suites that give ample of space and sufficient sized bathrooms. This type of rooms also benefit from in-room safe, cooler and extended range of toiletries including wash cloths. Hope to welcome you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 23 May 2017

Short stop over in Edinburgh before travelling on to Stirling. We were made to very welcome when checking in, especially as it was fairly late. We had a comfortable family room with 2 double beds and quite a small bathroom. Our view over the city of Edinburgh was really good and looking towards the castle. Breakfast was buffet style and there was plenty of it (I tried haggis for the first time and I liked it!) and a great selection.
We had a quiet family room on floor 6

  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank runninggirlEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 24 May 2017

Dear runninggirlEssex, thank you for your review. Great to see you enjoyed your recent stay with us and I hope to be your home form home in the future.
Sincerely,
Marcin Jurczak
Hotel Manager

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Reviewed 21 May 2017

Twice over recent weeks I have had the opportunity of having lunch at the Holiday Inn City - West, and on both occasions I was very impressed by the quality of both the service and the food. On the first occasion I was with a family group and on the second with one other. The Restaurant Supervisor, Maria, was welcoming and helpful on both occasions, and I particularly enjoyed (twice) the bacon steak - generous and moist are the words I'd use.

Room Tip: As a local was only there for lunch
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  • Stayed: May 2017, travelled with family
    • Cleanliness
    • Service
Thank Douglas0504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded 23 May 2017

Dear Douglas0504, thank you for your review and your comments will be passed to Maria and my Chef. Looking forward to welcoming you back soon.
Sincerely,
Marcin Jurczak
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Edinburgh City - West

Address: 107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Price Range: €62 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Edinburgh City - West 3*
Number of rooms: 101
Official Description (provided by the hotel):
Settle in to one of our 101 modern guest bedrooms at the Holiday Inn Edinburgh City West. Located over 7 floors and tastefully decorated throughout, our bedrooms in Edinburgh offer splendid views over Leith port, Edinburgh Castle or the scenic Pentlands Hills.Our rooms have recently received the new look Holiday Inn treatment and been revitalised with new bedding, soft furnishings and our unique pillow menu offering a choice of fillings and comfort levels to ensure that you get a great night’s sleep.The Holiday Inn Edinburgh City West hotel offers you an excellent base for exploring the famous city of Edinburgh, located only 1.5 miles from Edinburgh's bustling city centre and a mere 2 miles from the world famous Edinburgh Castle! Leave your car in our complimentary car park and hop on a bus to the city centre, it only takes 10 minutes! ... more   less 
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Also Known As:
Holiday Inn Edinburgh City - West Hotel Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh City - West Scotland

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