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All reviews city centre leisure facilities sauna and steam room number bus lovely hotel buffet style bus ride reception staff family room hotel restaurant close to the airport booked this hotel short break a lovely stay princes street haggis wedding
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Reviewed 7 November 2017

Most annoying think was. Every morning after you'd been out of your room,
The key card didn't work ......then you had to reception and have to have it rest.
This happened all of our stay.
Also whilst in dinning area witness poor health and cleanliness of a staff member.
Cleaning tables after dropping her cloth on the floor, while residents where at the table.
This is unexeptable.
Also didn't have a clue of how to sort out the coffee/tea machine which was used at breakfast time .

Stayed: October 2017
Thank sandracary2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

We stayed for two nights for a family trip. Our room was a very good size for the three of us and very clean. The staff were very friendly and helpful and the hotel is right near the bus stop so we didnt have to drive into town. The bar area was modern and stylish. Only slight criticism was that the changing area at the pool was a bit old and tired, but we otherwise couldn't fault the place. Would recommend

Stayed: October 2017, travelled with family
Thank Catherine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

We were a group of 8 family members who booked a 2 night stay at this hotel, and had 3 rooms. The hotel is in a great position on the outskirts of the city, with excellent bus connections into the centre. The rooms are a great size and have all the usual facilities you would expect. The staff are friendly and efficient, especially Elias on reception.

Breakfast was good and plentiful, and other meals in the restaurant not too expensive.

The pool and gym area are great, and kept really clean.

We will definitely be using this hotel again on future trips.

Stayed: October 2017, travelled with family
1  Thank PhilAppleton61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

There was a clear miss understanding between our booking agent and hotel, room given wasn't superior as booked, but receptionist couldn't be more helpfull, great new room given. Both rooms were clean and all decor very clean just size of bed and no sofa or view from window (i know sounds a bit picky, but paid for so should be provided) big thankyou to all the staff very polite, message to self book with hotel next time.

Stayed: October 2017, travelled as a couple
Thank davidf1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

The Hotel was everything you would expect it to be. The staff were all competent, polite and helpful. The facilities were good and breakfast fairly healthy. The view from the rooms was spectacular and across the road was a large Park. Only one set-back. The shower fittings need replacement as they are difficult to turn with a soapy hand. Appear dated. Good gym but was unable to use Wifi there (For music and radio)

Room Tip: Ask for a view you want from the room - Park or city
  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Ajay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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