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Reviews (2,460)
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864
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128 - 133 of 2,461 reviews
Reviewed 20 November 2017

This hotel is a perfect budget option to stay in central Edinburgh. Rooms and amenities are typical for the IBIS brand: impeccably clean and adequate, but not luxurious. The beds are, as in every IBIS, excellent and staff is very friendly. Only downside might be that the area has a rather busy nightlife, if you are a light sleeper you might want to pick a different location.

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Service
Thank Gwen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 9 January 2018

Dear Gwen F

Thank a bunch for your 4* review!

You described the brand as it is, and we really appreciate your lovely feedback!
Its great to hear you enjoyed your stay with us,
Should you wish to come back you will always be welcome :)

Olaya
Reception Team Member

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Reviewed 20 November 2017 via mobile

Ideal spot for exploring the city! However it was so noisy you couldn’t have a good night sleep, the heating wasn’t controllable and we were next to a boiler room so it was an actual sauna. The view from the window...although it was funny was pretty depressing
All the staff were fantastic and very helpful too.

Stayed: November 2017, travelled with friends
3  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 9 January 2018

Dear Laura H

We are sorry we didn't get to fulfill your expectations as much as we would have liked to, hopefully you'll give us the chance to make up for that if you choose us next time you visit beautiful Edinburgh :)

Thanks for taking your time to give us a review and for mentioning our staff!

Olaya
Reception Team Member

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Reviewed 19 November 2017 via mobile

Clean, warm and modern. However, location means it's NOISY! So noisy in fact, Ibis, leave you a business card in the room telling you that there's complimentary ear plugs available from reception! We have previously stayed at the Ibis around the corner on the South Bridge, which is much quieter. Small bar in reception is very expensive, nearby bars and pubs are a lot cheaper.

Stayed: November 2017, travelled as a couple
3  Thank Thurcroftbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 20 November 2017

Good afternoon Thurcroftbiker,
Thank you for taking the time to share your feedback. I'm sorry you did not fully enjoy your stay. I take good note of your comments though. I would welcome any more comments as any suggestion to help our guest with the buzzing sound of Edinburgh is always welcome.
Simon G
Hotel Manager

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Reviewed 17 November 2017

I really loved this property. The staff, facilities of the hotel. The staff are very friendly. The Location is great. Great quality of the hotel. If I would know that I would be so happy in this property and I would stay more nights !!!! It is a great value

  • Stayed: November 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank travel177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon G, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 9 January 2018

Dearest travel177

Just WOW!
Thanks a million for rating us with 5 stars and leaving such a magnificent comment about us, our staff always appreciates getting mentioned and we are happy when our guests are :)
we would really like to thank you for taking your time!

Olaya
Reception Team Member

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Reviewed 15 November 2017

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Simon G, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 9 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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