So I arrived 15 mins early and waited patiently for 30 minutes ( 18:45) for the tour guide to turn up which they didnt. I tried calling the number on my ticket and it hung up twice. Another group also booked on the tour phoned a different number and got through to find out the tour company could not get hold of the tour guide and informed the other group to write a complaint.
There is a free tour at 19:00 why bother paying £12 for a tour which the tour guide doesnt turn up?