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“Dont be fooled”

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Holiday Inn Express Edinburgh - Royal Mile
Ranked #75 of 149 Hotels in Edinburgh
Birmingham, United Kingdom
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Dont be fooled”
Reviewed 20 March 2012

Great location, friendly staff, clean. However if you want a nights sleep dont bother. There is an air con/heating system in the room which when switched off creates enough constant noise to keep you awake all night. Staff know of the problem and state it is a self clean system and they cannot do anything about the noise from it. We were also told the noise was plumbing which it was not. We were offered another room but it had exactly the same problem (so it is a problem they know about). Think twice if you want a break to enjoy you need some sleep ....you will not get it here.

Stayed March 2012, travelled with friends
Helpful?
1 Thank sal3027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 19 April 2012
Dear sal3027,

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced.
We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.
We appreciate the feedback that we receive as this is crucial for us to improve the products & services that we offer.

Sincerely,
Brenda J.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Island of Malta, Malta
Level 5 Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 19 March 2012

Excellent location which is literally 2mins away from the Royal Mile.
Good buffet breakfast
Very clean rooms
And very friendly staff ... which seems to be the character trait of the Scottish!
We stayed in a twin/double bedroom and managed to fit in 2 adults and 2 children!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaybeegee66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 12 May 2012
What a great title for a review! I am glad you enjoyed your stay and look forward to welcoming you back to our hotel on your next trip to Edinburgh.
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UK
Level 5 Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 March 2012

Great location just round the corner from the royal mile - comfortable hotel, clean, shower gels provided, hair dryer provided all good for a few days stay -
Breakfast bar area is ok - my only slight complaint would be its very busy and squashy when trying to get breakfast - but they do warn you that at key times it is very busy so I guess choose a quieter time for breakfast if you dont want to be eating with the hords or in the little room to one side which they open as an over flow area :)
All in though a good hotel, pleasant staff and close to everything you need on a stay in Edinburgh!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AKS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 May 2012
Thank you for your review - I am glad you found the hotel to be everything you needed for your stay in Edinburgh. The breakfast room can get very busy at peak times and we appreciate you recognised this and the fact we do try to suggest quieter times to have breakfast. We hope to welcome you back!
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St Andrews, United Kingdom
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 March 2012

Clean, comfortable, and quiet. The front desk staff were excellent and our room was spotless (kudos to the staff and management). It is in an excellent location and I doubt you could find a better price for the same level of comfort in the Old Town/Royal Mile. There were four of us to the room (2 adults and 2 young children) and we had plenty of space with a fold out bed for the kids.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CColombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 May 2012
Thank you for your review - it's lovely to hear you felt welcome on your check in. As you state in your review we do not have our own car park, we are glad you managed to find a space outside the hotel. We look forward to welcoming you back in the future.
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Morecambe9
Level 6 Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 17 March 2012

My husband stayed here for one night whilst on business.

The Receptionist was pleasant and welcoming upon arrival. Parking could be an issue if you are travelling by car but he was fortunate to park right outside on street, which is free from 6.30pm – 8.30am. Apparently there is a NCP car park a short walk away and if staying at this hotel, you get a small discount.

The room was clean, there was plenty of space and the room was quiet. (4th floor at the side of the building).

Breakfast was enjoyable with plenty of choice and well presented. There would be something to cater for everyone’s tastes. A hot breakfast was available after 7.30am.

The room price was very reasonable for the area and the hotel is in a good location for the city.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morecambe9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Edinburgh - Royal Mile

Property: Holiday Inn Express Edinburgh - Royal Mile
Address: 300 Cowgate, Edinburgh EH1 1NA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#24 Family Hotel in Edinburgh
#32 Romantic Hotel in Edinburgh
#35 Business Hotel in Edinburgh
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Holiday Inn Express Edinburgh - Royal Mile 3*
Number of rooms: 78
Official Description (provided by the hotel):
Edinburgh city centre budget hotels don't come any better than the Holiday Inn Express Edinburgh-Royal Mile hotel, Edinburgh's only Express hotel with air conditioned guestrooms. There's FREE Wi-Fi internet access in the public areas and cabled access in the guestrooms plus an extensive complimentary hot breakfast buffet too - this Edinburgh budget hotel is sure to be a popular choice! As the name suggests Edinburgh's newest superior budget hotel is located in Edinburgh's quaint Old Town, just moments from the historic Royal Mile, Waverley Train Station and internationally renowned attractions such as Edinburgh Castle, Holyrood Palace, Scottish Parliament Building, Princes Street and more. For sports fans the Holiday Inn Express Edinburgh-Royal Mile hotel is within easy reach of Murrayfield Stadium, home of Scottish Rugby, as well as Hearts Football Club & Hibernian Football Club. For meetings in Edinburgh our fully equipped, air conditioned meeting room can accommodate up to 40 delegates. Thanks to our FREE Wi-Fi internet access delegates meeting in Edinburgh can keep in touch while on the go! Our location is perfect for delegates attending the Edinburgh International Conference Centre. NCP Car park 3 mins walk. ... more   less 
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Also Known As:
Holiday Inn Express Edinburgh - Royal Mile Hotel Edinburgh
Express Edinburgh Royal Mile
Holiday Inn Edinburgh
Edinburgh Holiday Inn
Holiday Inn Express Edinburgh - Royal Mile Scotland

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