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All reviews kids club gin palace table tennis refurbished room front facing tennis courts signature room swimming pool new owners games room grand hotel pitch and putt gin tasting leisure facilities bit dated steam room bunk beds
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Reviewed 13 May 2018 via mobile

We did an overnight stay beginning of May. We were in room 50 on the first floor. It was nicely updated and had a view from the front of the hotel. The hotel was easy to find and had plenty of parking and off the main road so it was quiet. Breakfast buffet was good and plenty of choice. Would definitely stay again if we pass by this way

Stayed: May 2018, travelled as a couple
Thank TeresaPai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 14 May 2018

Thank you for your feedback TeresaPai. It was great to hear that you had enjoyed your stay and your updated room. We are currently about half way through the refurbishment programme and do hope that you will visit us again and see further improvements.

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Reviewed 11 May 2018

We have been to the Peebles Hydro twice before under the old ownership. This time we were taking the family and 3 grandchildren. We booked two feature family rooms as there were 3 children. The rooms were more like a suite with two rooms and a shared bathroom? The web site gave me the impression rooms slept four people. As it turned out we could have got away with one family room as second room had three beds in it.
There was complimentary tea and coffee sachets in room, but given it was a family room, the addition of drinking chocolate would have been useful. Maybe even some small bottles of water. One of the children had to take medication in morning and we weren’t sure if the bathroom tap water was safe to drink.
The views from our room were spectacular and the grounds are fun to explore. We had a family of baby rabbits outside our room..The kids liked the Hendro and the tennis court and play area. We never made use of the kids club but we saw the children outside having fun. We saw a lot of families with the family dog in tow.
Meals, we enjoyed breakfast. Evening meals were good but not great. Children’s buffet changed each day, adult menu was fixed for our stay.
Pool was great fun we went twice to the splash pool and once in the morning. Morning was very peaceful and the views from pool are great. During our visit my granddaughter fell and cut her lip near the jacuzzi. There was blood and crying but the life guard did an excellent job. He contained the situation really well . He performed first aid on granddaughter on situ, calmed her down. Took her away to side of pool checked her over asked questions and generally couldn’t have coped with the situation any better. Thankyou.
On the whole all the staff were friendly. The picnic shop lady, the reception staff, the restaurant staff didn’t try to push wine and tried to help you choose the best option.
Our holiday was helped by great weather but I would definitely recommend the hotel for families.

Room Tip: The feature family room has space for five.
Stayed: May 2018, travelled with family
2  Thank PatfamilyHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 14 May 2018

Thank you for sharing your feedback Patfamilyholidays. It was lovely to hear that you had enjoyed your visit. We were sorry to hear that your granddaughter was injured during your stay but it was good to know that our team member dealt well with this and we will certainly pass your compliments back to him. We do hope that we will have the chance of welcoming you back to Peebles Hydro soon.

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Reviewed 10 May 2018 via mobile

We recently stayed at this hotel over the bank holiday and we loved every minute of it. There is so much to do at the hotel that you will never be bored and with the choice of the outdoor bar, cocktail bar, gin palace and the restaurant we weren’t short of a drink or two!
The hotel is a few minutes walked into Peebles which has a few nice shops, restaurants and bars and a lovely walk along the river.
The staff at the hotel are excellent as is the food we had a dinner - can’t wait to go back!

Stayed: May 2018, travelled as a couple
1  Thank weefunkymonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 14 May 2018

Thank you for your feedback weefunkymonkey. We were delighted to hear that you enjoyed your stay at Peebles Hydro and found plenty to do during your stay. It will be a pleasure to pass your feedback on to our team and we do hope that you will visit us again soon.

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Reviewed 10 May 2018

I booked a meeting room with catering for a small group and the facilities were excellent. I had great communications with the hotel team before the day and was met when I arrived, shown to the room and the facilities were explained to me.
The meeting room had a fabulous view over the Tweed valley and everyone in my group commented on how great the catering had been.
I am very happy to recommend Peebles Hydro for its facilities, catering and friendliness of the staff.
The cost for the event was very reasonable

  • Stayed: May 2018, travelled on business
    • Rooms
    • Service
Thank frankkatzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 14 May 2018

Thank you for sharing your thoughts with us frankkatzer. It was great to hear that you were pleased with the facilities and catering for your meeting at Peebles Hydro. Thank you also for your kind comments regarding our team which will certainly be passed back to them. We hope we will get the chance of welcoming you back to the Hydro before long.

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Reviewed 10 May 2018

We used an Itison voucher to add a couple of days holiday to the end of a wedding weekend (not at Peebles). Hotel was very nice and food good value. There seemed to be a lot of trainee staff but having said that we could not fault them. Room was very comfortable and good outlook to the east - sun streaming in in the morning.
Food was good but breakfast could have been hotter and things kept running out before they were replaced.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Antony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 10 May 2018

Thank you for sharing your feedback with us Antony P. We were delighted to hear that you enjoyed your break although sorry to hear that it was not perfect in all respects. Your comments regarding the breakfast have been passed back to the Food and Beverage Team and we do hope that you will visit us again in the future.

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