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Reviews (2,709)
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Traveller rating
1,344
799
332
140
94
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All reviews peace bridge car park overlooking the river superior room guild hall steam room leisure facilities lovely hotel reception staff saturday night jazz festival weekend break both nights stayed here for one night first class would highly recommend this hotel visiting derry
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20 - 25 of 2,709 reviews
Reviewed 12 September 2022

Excellent stay. Really class hotel with really friendly staff. The hotel room was on 7th floor was class. The breakfast was lovely The next morning. The swimming pool and hot tub was first class. The best in derry .

Date of stay: September 2022
Trip type: Travelled as a couple
Thank G7301JApaulh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 September 2022

The best 2 nights stay in this hotel. So central to the city and has the loveliest staff. We were greeted by the concierge who couldn’t do more for us. The pool and spa is a bonus! We will be back, loved it!

Date of stay: September 2022
Trip type: Travelled with family
Thank 109zarag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Conor Friel, General Manager at City Hotel, responded to this reviewResponded 6 September 2022

Dear 109zarag
Thank you for your review, we appreciate your kind words and are happy to be of service, thank you for taking the time to review, we hope to see you again soon, remember to contact us direct for best rates and offers.

Yours sincerely
Conor Friel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2022 via mobile

This hotel is really run down. I stayed here about three years ago and loved it. But now it is dirty...rooms, shower curtain, windows, sheets, pillows restauran all horrible. The Breakfast was terrible also.
Complained to Tourism NI and asked them to look at star rating. They visited and thought it was run down, but still deserved 4 stars! It's obviously not what you know, but who you know!!!

Date of stay: August 2022
Trip type: Travelled with friends
2  Thank tsmurphy89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Conor Friel, General Manager at City Hotel, responded to this reviewResponded 8 September 2022

Dear tsmurphy89
Thank you for your review, apologies the tv needed retuning, we are glad the staff were able to accommodate a room move on such a busy night, we appreciate comments and take on-board all feedback, so that hopefully next time we can earn a 5 star review, thank you for taking the time to review, we hope to see you again soon, remember to contact us directly for the best rates and offers.

Yours sincerely
Conor Friel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2022 via mobile

I had friends from Texas staying last week for two nights and I put them up in the City Hotel. The rooms were fabulous, spotlessly clean, superb amenities and beautiful views of the Peace Bridge and the Guildhall. The hotel is perfectly located with walking distance to all the sites in the City. The staff were friendly and very helpful. We had dinner one of the nights the menu had great selection and the food was great. I will certainly use this hotel again

Date of stay: September 2022
Trip type: Travelled with friends
Thank Daniel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Conor Friel, General Manager at City Hotel, responded to this reviewResponded 6 September 2022

Dear Daniel M
Thank you for your review, we appreciate your kind words and are happy to be of service, thank you for taking the time to review, we hope to see you again soon, remember to contact us direct for best rates and offers.

Yours sincerely
Conor Friel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2022 via mobile

Perfect location to see around the city! Minutes from bars and restaurants and bus station. Hotel was very nice with a really comfortable bed and a lovely view of the River Foyle and the Peace Bridge! staff are just amazing here, the very friendly and helpful concierge who met us at the door and took all our bags (there were 7 of us) the reception staff and the waiting staff, nothing was too much trouble! We were there to celebrate our sisters 70th birthday and they helped make it perfect!! A special mention to the lovely Sophie who made sure we had everything we needed! Dinner was lovely and A very nice breakfast in the morning with great coffee!! We are already planning our next stay!! Thank you City Hotel

Date of stay: September 2022
Trip type: Travelled with family
Thank kathyeaston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Conor Friel, General Manager at City Hotel, responded to this reviewResponded 6 September 2022

Dear Kathyeaston
Thank you for your review, we appreciate your kind words and are happy to be of service, thank you for taking the time to review, we hope to see you again soon, remember to contact us direct for best rates and offers.

Yours sincerely
Conor Friel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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