What a lovely experience staying in this little gem, from arrival to departure Mary and Daphne were so welcoming, its spotless from the front door, rooms were warm clean and so very comfortable, and what a breakfast,exceptional........this little gem deserves 5 all the way, thank you for a wonderful stay, xx
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My husband and I stayed here for our wedding anniversary. I had requested a room with a nice view and we ended up upgraded to a beautiful suite! The staff had also left us a congratulations card which was really sweet. The reception staff were lovely and really friendly. We had a beautiful 4 course meal which was unreal. Sometimes a set menu can be a bit limited but not here! And hubby said his steak was cooked exactly how he asked which doesn't often happen! Breakfast was also amazing and made to order. We will definitely be back in the future!
Myself and two friends chose the Belfray as a treat for our other friends birthday treat. We certainly were not dissapointed on arrival the staff were so helpful, before checking in we decided to have lunch and it was delicious, we then decided for our stay to have all meals in the hotel. During our stay no meal disappointed and the staff were so friendly and helpful. On checking into our room it was so clean and anything you could want was available. We certainly will be returning. We cannot thank the staff enough for what they did to make our visit so enjoyable.
Myself and 2 friends checked into the Belfray Country Inn. The receptionists were so welcoming and made us feel at home. On arrival to the room the birthday girl received a card and chocolates. The room was beautiful, clean and all our requirements met. Housekeeping was very obliging with extra items for the duration of our stay. We spent the time relaxing and had all our meals here. The restaurant was lovely and cosy. We were again welcomed and the food and service was excellent. The food was delicious and a variety of dishes to suit everyone's taste. I would high recommend paying The Belfray Country Inn a visit any time of the year. We will definitely be returning here soon.
This facility was top notch before it changed hands, and before the chef Charlie Dillon left since then literally 9 times out of 10 there is a problem on a weekly basis regarding Sunday carvery.
The chef is arrogant and rude as is the manager I had the misfortune of dealing with. Food Quality and customer care has completely left the building prices have increased and portions have considerly decreased to almost a child's size, which they have now taken off the menu totally. Used to love coming here every Sunday to enjoy award winning carvery which is certainly not the case now. What happened to the customer always being right.
Very disappointing - the starters were horrible, main course average, school dinner would come to mind. One waiter was pleasant and trying his best but no service whatsoever from other members of staff. First set of cutlery was dirty, had to ask for cutlery after each course, had to ask for tables to be cleared after each course. To top it off we were over charged, one member of staff (who appeared to be in charge? Not sure as most were wearing black and she was wearing a white top) was very abrupt and quite rude when I challenged the bill. No one came near us to ask if we would like dessert,no communication on where to pay and she basically blamed me that the bill was wrong! Anyway her attitude infront of other customers was embarrassing to say the least, hence why I just payed the overcharged bill to avoid any further confrontation as I was made to feel embarrassed at this stage. Absolutely shocking service and we will NEVER be back! Staff need trained on customer service!!!
