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Reviewed 17 May 2016 via mobile

Stayed at the Ramada Plaza whilst visiting our son for the weekend. From the minute we picked up the phone to book til the minute we left we were given the best of attention. Due to a wedding on each night we were staying, they put us in a room far away from the noise. The room was fairly typical of a chain hotel. Nothing fancy but clean, comfortable and all the extras required for our stay. We wanted to do a bus tour of Belfast - once again covered by the main reception so no hassle there. We asked if our son and his wife could join us for breakfast, once again absolutely no problem. Breakfast by the way was excellent with a huge range of foods. This is our second visit to this hotel and we will be back. Thank you Ramada Plaza.

Stayed: April 2016, travelled as a couple
1  Thank tootyflooty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 18 May 2016

Dear Guest

Thank you for posting your review during your recent stay. Its wonderful to know that you had a very enjoyable and comfortable stay and was impressed with the overall efficient and friendly staff to assist with all your needs from beginning to end. Our team are always at hand to make your stay as memorable giving all our guests all the best attention at all times. Thank you for all your feedback and for choosing The Ramada Plaza as a great place to stay.

Regards
Geraldine McLarnon

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Reviewed 16 May 2016 via mobile

A great stay with a very friendly and efficient service. Definitely recommend the steak meal served in the Green Room. Here as a solo traveller this time, but have already booked a family visit later in the year. The surrounding area is very nice with easy access into the city.

Stayed: May 2016, travelled solo
1  Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 18 May 2016

Dear Phil

Thank you for posting your review during your recent stay. We are delighted that you really enjoyed the great food and service we provide in our Green Room restaurant. Wonderful to know that our hotel is the ideal choice with its excellent facilities and location to suit your next visit to Belfast. We look forward to welcome you and your family back to The Ramada Plaza Belfast for another great stay.

Regards
Geraldine McLarnon

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Reviewed 14 May 2016 via mobile

Stayed for one night due to a work function.
Check in by Melissa was pleasant.
Room was good enough. Comfy bed and clean. Bathroom also very clean. Even though room overlooked car park, it was quiet.
Brealkfast was very good. There was an excellent range of fruit, cereal and hot food. Staff were all helpful.
Overall I would return again.

Stayed: May 2016, travelled on business
1  Thank shelly-ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 18 May 2016

Dear Shelly-Anne

Thank you for choosing The Ramada Plaza Belfast for your over night stay. We are delighted that you had a really enjoyable and comfortable stay while attending your work function. Thank you for your kind comments on our great service and facilities that made it a great experience. Hope to welcome you back again on your next return visit.

Regards
Geraldine McLarnon

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Reviewed 14 May 2016

The reception and bar area were all great and I aimed my expectations, unfortately the room did not live up to the £125 price tag. In the disabled room where the shower unit was not sealed properly. Every time I had a shower it literally flooded the bathroom and beyond. I spent 20 mins trying to use towels to stop the tide each time and falling once when I slipped getting out of the shower.

Room Tip: You will get better value for money elsewhere
  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with 7Ideas.com
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 18 May 2016

Dear John

Thank you for posting your review during your recent stay. We totally appreciate all your comments and would like to thank you for bringing this to our attention. I am pleased to say this has been passed on to our senior management, maintenance department to deal with. We sincerely hope that you enjoyed your stay and hope we have the opportunity to welcome you back again in the future.

Regards
Geraldine McLarnon

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Reviewed 10 May 2016

The room was fine: Comfortable bed, good shower and spacious double room.

The breakfast buffet was also decent, no real complaints but also not amazing... which is fine.

The gym was actually pretty great and well stocked. I didnt have time to try the sauna or pool unfortunately.

It is a 1 hour walk from the city centre or a 8-10 pound taxi ride (must be ordered at reception).

I was going to rate the place lower but as I wrote the review I realised I had zero problems... I simply wasn't amazed or taken aback by my stay.

  • Stayed: May 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank ColumOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 12 May 2016

Dear Colum

Thank you for choosing The Ramada Plaza Belfast for your recent stay. We appreciate all your comments and take all on board. We do hope you had a very enjoyable and comfortable stay and will pass all your feedback on to our team. Hope we have the opportunity to welcome you back again in the future.

Kind Regards
Geraldine McLarnon

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