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Reviewed 1 May 2016 via mobile

So. Came to this place for a friend's wedding. Bar staff were amazing. Great craic and full of beans from the twins Lynn and Lorraine. Excellent customer service. Wedding was awesome aswell. Thanks for the table service.

Stayed: May 2016, travelled with family
1  Thank Nicky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 2 May 2016

Dear Nicky

Thank you for posting your review we are pleased to know that you had a wonderful time at your friends wedding in the great atmosphere and excellent service The Ramada Plaza Hotel offers. Thank you for your feedback it is a pleasure to read.
Hope to see you again soon.

Regards
Geraldine McLarnon


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Reviewed 1 May 2016

My wife and I attended a function in the Hotel last night and stayed overnight. The staff and facilities were excellent and very helpful. The room was spotless and the bed very comfortable. The general area where the hotel is situated in very nice with large public areas nearby

Room Tip: All rooms appear to be very good
  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank johnor875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 2 May 2016

Dear John

Thank you for your kind comments during your recent stay. We are delighted that you had a fabulous stay and enjoyed the overall ambiance and excellent service and facilities we offer here at The Ramada Plaza Belfast. Hope to welcome you back again soon for another great stay.

Regards
Geraldine McLarnon

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Reviewed 29 April 2016

We were in belfast for 2 weeks and based ourself in this hotel. It was great, very good location with a beautiful large park nearby. The hotel itself was excellent the staff were very good. Nothing was a problem. The quality of the food was first class. The only gripe I have is that a shuttle bus service to the city centre in the mornings was one of the reasons we picked this place. For no apparent we were told that the bus was not running on 2 mornings. This caused us to make alternate arrangements at a cost to us.

Stayed: April 2016, travelled as a couple
1  Thank griff888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 1 May 2016

Dear Guest

Thank you for choosing The Ramada Plaza Belfast. We are delighted that you found our hotel in the ideal location and great surroundings with excellent facilities and services to suit all your requirements. Thank you so much on your kind comments on the excellent staff and first class food which is lovely to hear. Hope to welcome you back again for another great stay.

Regards
Geraldine McLarnon

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Reviewed 28 April 2016 via mobile

We came here for a weekend in October 2015 for a break. I have to say the hotel was comfortable, clean and staff were brilliant. It's definitely one of the nicest hotels I've stayed in but there's just one slight problem, the location.

There was only one shuttle to and from the city centre each day which meant that we needed to get taxis everytime we left the hotel ( we weren't 100% comfortable to chance getting the public bus). The taxis were £10 each journey so overall spent about £50 on transport which is about €70.

We did although have a very enjoyable stay here and would certainly recommend it.

Stayed: October 2015, travelled as a couple
1  Thank Ciarán M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 1 May 2016

Dear Ciaran

Thank you for choosing The Ramada Plaza. We appreciate all your kind comments and are glad your found our hotel relaxing and comfortable in beautiful surroundings to suit this weekend break. We do hope all our facilities and services made it for a very enjoyable stay and hope we have the opportunity to welcome you back again in the future.
Regards
Geraldine McLarnon

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Reviewed 27 April 2016

We booked the Ramanda for convenience to Lisburn Road which is about a 10 min drive away, where there is plenty of eating places. We wanted an Indian Restaraunt and there is one next to the hotel, but on arriving found it to be closed that night. The hotel looks very good on entering, like any other 4 star hotel . But the bedrooms let the place down. The bath water took about an hour to drain away making it a long time for two of us to have a bath, the shower was over the bath and didnt function very well. The bed was very large and comfortable but the quilt was too small for the bed, The curtains were hanging off the rail in places which very much let the hotel down, if you are paying 4 star prices you do expect more. I do not think i would book this hotel again.

  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank marjorie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 28 April 2016

Dear Marjorie

Thank you for posting your review during your recent stay. Your feedback is very importance to us and take all your comments on board and will forward on to our senior team. It is vital to us that all our guests have a very enjoyable and pleasant experience and will follow up all the issues that you have mentioned. We have always someone at hand to assist with any requirements to make your stay a memorable one. If we can help in the future please contact us directly to assist with your booking.

Kind Regards
Geraldine Mclarnon

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