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All reviews castle street city centre air con car park bus station short stay stayed for nights hotel is in a great location within easy walking distance would stay again twin room room was spotless titanic museum reception staff tea and coffee cooked breakfast comfy bed
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Reviewed 15 March 2018

A warm welcome, pleasant light and airy room, comfortable bed, appetising hot and cold buffet breakfasts, and a location close to everywhere that we wanted to go made our three-night stay at the Belfast Ibis extremely enjoyable. A plethora of eateries and watering holes abound within a few minutes' walk, but mention must be made of Cosgrove's Bar right across the road, which in my opinion served the best Guinness that I sampled throughout our entire stay.

Totally recommended to anyone wanting a stay in the City within a reasonable budget.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank MJandPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast C, Manager at Ibis Belfast City Centre, responded to this reviewResponded 16 March 2018

Dear MJandPJ,
Thank you for choosing to stay with us at the Ibis City Centre Belfast and taking the time to share your feedback, we really appreciate it.
We are very lucky to be in an ideal location, so our guests can explore everything Belfast has to offer, so it is great to see you took advantage of this and enjoyed City.

I am glad you tried our great value £8.95 Cooked Buffet breakfast, next time make sure you join us for dinner in the restaurant area and we can hopefully serve you a fantastic Guinness too.

Our staff work very hard so they will be so pleased that they were able to provide you with a pleasant welcoming and a comfortable night's stay. We would love to see you stay again, so make sure you join the Le Club Loyalty Programme to get rewarded for being one of our valued customers.

Kind Regards
Claire

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Reviewed 10 March 2018 via mobile

Rooms are basic however the staff are great!! I lost my purse and Clair at the front desk helped me out. All the staff were friendly however Clair & Stephen were the two we dealt with the most and were exceptional.

Stayed: March 2018, travelled with friends
Thank Cathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast C, Manager at Ibis Belfast City Centre, responded to this reviewResponded 11 March 2018

Dear Cathy M,

Thank you for choosing to stay with us at The Ibis Belfast City Centre. We are so pleased you awarded our hotel an amazing 5 star review, it is great to see we are working hard and making our guests stay's a positive experience.

Our staff members will be very grateful for your praise and this will encourage them to keep up the hard work. We are very lucky to have a prime position in the City and really hope you enjoyed exploring Belfast and didn't miss the Australian weather too much.

We wish you a safe onwards journey and hope you resolved the driving licence issue out!!

Kind Regards
Claire

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Reviewed 10 March 2018 via mobile

Have stayed at the ibis in Belfast quite a few times previously, it's very central, ideal location. Clean, rooms are well looked after & clean. Breakfast was okay. Bar area was well organised & Staff was helpful, it’s ideal for all the amenities for Belfast ... so I would definitely stay here again

Stayed: March 2017, travelled as a couple
Thank clareandthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast C, Manager at Ibis Belfast City Centre, responded to this reviewResponded 11 March 2018

Dear Clareandthomas,

Thank you for choosing to stay with us at Ibis City Centre Belfast and thank you for awarding us with 5 stars. We really appreciate your feedback and it is pleasing to our staff members helped make your stay very enjoyable.

Our ideal location is very convenient for those wanting to explore Belfast's main attractions, so we hope your enjoyed visiting our City.

Great to see you joined us for breakfast and a drink at the bar so next time, you stop by, make sure you try our dinner menu.

We look forward to seeing you in the future, make sure you become part of our Le Club Loyalty Programme, to be rewarded for being a valued guest.

Kind Regards
Claire

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Reviewed 6 March 2018

I was visiting for only 1 nights with my mum. We arrived very early in the morning and the lady on reception let us put our things in the room and have a cup of tea (it was the day before the "beast from the east" hit.

When our flight back home to Scotland got cancelled, the staff could not have been more helpful, allowing us to keep on the room until we knew whether or not we were getting home. We were also given complimentary breakfasts as our flights got cancelled for a further 3 days.

The staff here definitely made our situation less stressful and we cannot thank them enough.

  • Stayed: March 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank AmieLouise8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast C, Manager at Ibis Belfast City Centre, responded to this reviewResponded 10 March 2018

Dear AmieLouise8,

Thank you for taking the time to leave your excellent feedback. FIVE out of FIVE stars is a great achievement and we are pleased to have made your stay very enjoyable.

It is great to read how helpful our staff members were towards you during you stay, travelling can be very stressful when things are not going according to plan so we are happy to make things a bit calmer where possible. I will pass on your compliments to all the members of staff who helped make your trip a positive experience. We hope you got hom safely.

We hope to see you again, hopefully your travel plans will be better this time! Make sure you book direct and join our Le Club Loyalty Programme to get the perks from being a loyal guest.

Kind Regards
Claire

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Reviewed 3 March 2018 via mobile

I found the convenience to the city centre and local amenities excellent. Everything was a short walk. I had a double room at a reasonable price and although basic was good for the price. The breakfast was good quality and the bar was not over priced.
But the best of all was the attitude of the local staff, so friendly snd accommodating and always with a smile. Look forward to visiting again!

Cliff

Stayed: February 2018, travelled with family
Thank CliffordCharles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast C, Manager at Ibis Belfast City Centre, responded to this reviewResponded 10 March 2018

Dear CliffordCharles,

Firstly let me thank you for the amazing 5* review, we are so pleased you enjoyed your great value stay with us, at Ibis City Centre Belfast.

We hope your enjoyed all Belfast's tourist attractions, shopping and eateries we are lucky to have right on our doorstep. Thank you for joining us for breakfast and enjoying a drink at the bar, next time you stay make sure you try our 24 hour snack menu after exploring the busy City.

Our staff will be pleased to hear they provided a helpful and friendly service during your stay, we have a great team and they often get complimented on how friendly they are towards guests and their wealth of local knowledge so its great to see they are treating every individual with the same respect.

We love to see that you look forward to return and we can't wait to see you again, make sure you book direct and join the Le Club Loyalty Programme in order to be rewarded for being a valued guest.

Kind Regards Claire

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