The location of the Dragon is excellent, sadly the car park is too small, meaning you have to be early to get a space if busy. The rooms are not four star I'm afraid- a little shabby with badly glazed windows (on the street front) completely covered in condesation so you can't see out, but the sound comes through- it is noisy obviously at weekends. Windows had sooty mould.
Beds are not good- the one criteria of a hotel is a good night's sleep- they need replacing, and are too small. Doubles are singles joined together. Pillows dreadful. Like bricks. I looked inside the pillowcase to discover the words "Holiday Inn. Firm". On asking I was told told there were no others. No heating in room- I asked about fixing it each day during the three days but sadly cold air blew in.
Reception staff were curt and in some cases very curt. A lack of training in that department and in the barstaff. Loud personal conversations carried on. Saturday night Hotel had a large number of "lads" in who ran around the foyer in their underpants en route for the spa pool. They also ran around the corridors all night banging on each others doors. Staff did attempt to keep the peace.
Overall, this hotel needs to buck its ideas up, or lose trade to the other four star hotels in the locale.
- Official Description (provided by the hotel):
- The Dragon Hotel is one of Swansea's premier 4-star hotels and is located in the heart of the city centre, offering guests excellent hotel accommodation, a variety of dining options, Conference & Banqueting facilities, a Health Club and chargable on-site parking. The hotel has 106 en-suite, fully air-conditioned bedrooms and features high-speed Wi-Fi internet access and flat screen digital TVs. The Health Club features an 18-metre indoor swimming pool, male and female saunas, a well equiped gymnasium with qualified personnel on hand and two treatment rooms, offering Holistic and Sports Massage Therapy, as well as an extensive choice of beauty treatments. The Piano restaurant, situated on the first floor is open for dinner every evening and offers excellent AA rosette standard food, with panoramic views across the town. Our Brasserie Cafe Bar located at the front of the hotel is open all day, offering an informal destination for breakfast, lunch, light meals and hot & cold drinks. An ideal venue for that special event or conference, the hotel can accommodate upto 200 guests in the Pembrey Suite. The Dragon Hotel has long been a Swansea landmark and is within walking distance of many local attractions, such as the beach, marina, shops, theatre, restaurants, and vibrant night-life. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, LateRooms, Expedia, Ebookers, Booking.com and Agoda so you can book your The Dragon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dragon Hotel Swansea
- The Dragon Hotel Swansea, Wales