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568
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124
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All reviews cardiff bay free parking millennium centre two double beds the red dragon centre mermaid quay good size spacious room lovely hotel minute walk busy road buffet breakfast reception staff would stay again car park excellent value for money one night stay
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Reviewed 8 June 2021

Location, facilities and breakfast very good just 25 minutes walking to the city center, and 10 min walking to Cardiff Bay, good restaurants close to de hotel. Free cark park. There is a retail center with a lots options. 1

Date of stay: June 2021
Review collected in partnership with this hotel
Thank mechan390692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konsuela Komolibija, Guest Services / Front Office at Future Inn Cardiff Bay, responded to this reviewResponded 10 June 2021

Dear mechan390692

Thank you for taking the time to write a review and for choosing to stay at Future Inns.

I am delighted to hear that you had a pleasant stay.

We look forward to welcoming you again in the future.

Best Regards
Emma Shuffley
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021

Very clean hotel and room. Free car parking in a city centre location. Perfect position to walk to the bay or a little further to city centre. Friendly and helpful staff.
Didn’t eat in restaurant but plenty of alternatives out and about.
Didn’t have breakfast because it was rather expensive.

Date of stay: June 2021
Review collected in partnership with this hotel
Thank dgrimm787679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konsuela Komolibija, Guest Services / Front Office at Future Inn Cardiff Bay, responded to this reviewResponded 10 June 2021

Dear dgrimm787679

Thank you for taking the time to write a review and for choosing to stay at Future Inns.

I am delighted to hear how clean your room was and how friendly our team was.

We look forward to welcoming you again in the future.

Best Regards
Emma Shuffley
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021

When you arrive you don’t expect to wait three hours to check in ? Short staff because of Covid. Planning and communication? Supplied free of charge. Beds were comfortable. Could not sleep because one of the rooms was over the generator of some sort. Noisy don’t take room 128.

Date of stay: May 2021
Review collected in partnership with this hotel
Thank lclack288429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konsuela Komolibija, Guest Services / Front Office at Future Inn Cardiff Bay, responded to this reviewResponded 10 June 2021

Dear Iclack288429

Thank you for taking the time to write a review and for choosing to stay at Future Inns,

I am delighted to hear how comfortable the beds were.

I do apologize for the wait you experience on check in and that you couldn't sleep due to noise outside. Your comments have been passed on to the relevant department.

It is our wish that you decide to stay with us again so we may better serve you.

Best Regards
Emma Shuffley
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021

Stayed twice now with our son who's 7. Room ideal. Two double beds nice and spacious. Good location for entertainment and lots to do within driving distance. Would recommend for families castles, beaches bowling parks all within 30min.

Date of stay: June 2021
Review collected in partnership with this hotel
Thank vfinch254067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konsuela Komolibija, Guest Services / Front Office at Future Inn Cardiff Bay, responded to this reviewResponded 10 June 2021

Dear vfinch254067

Thank you for taking the time to write a review and for choosing to stay at Future Inns.

I am delighted to hear how wonderful your stay was.

We look forward to welcoming you again in the future.

Best Regards
Emma Shuffley
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2021

Stayed here because of the location and free parking. Also with older children didn't want sofa beds in a family room.

Our room had 2 doubles, tea and coffee, tv etc with bathroom with bath and shower. Everything we needed and not too cramped. (Normally I book a Premier Inn or Travelodge but these have sofa beds and were charging for parking).

There is a bar and restaurant but they're a bit lacking in atmosphere. We ate in the restaurant once and the food was fine - room service is also available.

Covid meant no room servicing but towels and tea etc were readily available.

The hotel is generally in good order but starting to look a little dated but for the price we were very happy (£79 per night for 4 people).

Across the car park is the Red Dragon Centre that has cinema, bowling and restaurants. Mermaid Quay us about 5 mins walk away.

Special mention to Irene on Reception who was very helpful and friendly and demonstrated the patience of a saint with some very awkward guests.

Date of stay: May 2021
Trip type: Travelled with family
Thank Thingy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konsuela Komolibija, Guest Services / Front Office at Future Inn Cardiff Bay, responded to this reviewResponded 10 June 2021

Dear Thingy H

Thank you for taking the time to write a review and for choosing to stay at the Future Inn.

I am delighted to hear how wonderful your stay was.
Thank you for the lovely comment on Irene, I will make sure she sees it.

We look forward to welcoming you again in the future.

Best Regards
Emma Shuffley
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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