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All reviews train station city centre single bed perfect location millennium stadium car park night life afternoon tea modern hotel high floor bars and restaurants light sleeper coffee machine family room buffet style few minutes walk stayed here for one night
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Reviewed 16 July 2018

We've spent here one night and it was a nice experience - the room was of good size, the bathroom is on the small side, but it has everything one would need. The room and bathroom were clean. True, there was some street and bar noise, but not too bad. Breakfast was OK - if you are into your full English. If not then the selection is not big. Staff was friendly

  • Stayed: July 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Agnes448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jason c, Guest Relations Manager at Clayton Hotel Cardiff, responded to this reviewResponded 23 July 2018

Hi Agnes448,

Thank you for taking the time to leave this review, I was delighted to read that you enjoyed the majority of your stay with us.
I have passed your wonderful comments onto the team who were delighted to hear them.

I hope that we can welcome you back again soon

Kind regards
Richie Murphy
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018

Date of my stay was the 11th May and is the third time I have stayed at the hotel. I would like to say how professional and welcoming the staff are. The room is very clean and comfortable. Central to the shopping area with great views from the room. Breakfast is all that you would expect,couldn't fault it at all.

  • Stayed: May 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank merrickdavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jason c, Guest Relations Manager at Clayton Hotel Cardiff, responded to this reviewResponded 23 July 2018

Hi Merrickdavies,

Thank you for taking the time to leave this review, I was delighted to read that you enjoyed your time with us.
I have passed your wonderful comments onto the team who were delighted to hear them.

I hope that we can welcome you back again soon

Kind regards
Richie Murphy
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018 via mobile

This hotel is a great location. My room on the 9th floor was clean and tidy. It overlooked the train lines which was a bit noisy. The walls were thin and heard the people next to me. I didn’t have a room service menu in my room and had to ring reception to get one and it took them quite a while to bring one up. Then when I did order room service it was busy (England game) but the people on reception were friendly and helpful and put my order through for me :-)

Stayed: July 2018, travelled on business
Thank RachelBonDesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Clayton Hotel Cardiff, responded to this reviewResponded 13 August 2018

Dear RachelBonDesign,

Thank you for taking the time to review our hotel. We look forward to welcoming you back.

Yours sincerely
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

Clean, great service, great breakfast, very central and great value, right next door to the train station, I was pleasantly surprised. Staff very helpful and courteous, will definately be visiting again.

Stayed: May 2018
Thank DeedeeWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jason c, Guest Relations Manager at Clayton Hotel Cardiff, responded to this reviewResponded 23 July 2018

Hi Deedeewales,

Thank you for taking the time to leave this review, I was delighted to read that you enjoyed your time with us.
I have passed your wonderful comments onto the team who were delighted to hear them.

I hope that we can welcome you back again soon

Kind regards
Richie Murphy
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Stayed here for 1 night, using the bookings.com platform so quite reasonable. Rooms and all areas very clean and tidy, mostly excellent service (1 person on checkout bespectacled gentleman, not so), lovely touch on arrival of being offered a complimentary Rum & Coke,
Unfortunately the hotel does not have its own car parking and you are led to the council run one by the railway station, which only takes coins, no notes or cards and you have to register via their antiquated phone system and then pay.....took nearly 15 minutes, but that's not the hotel's fault.
In general great stay and would definitely use this hotel again.

  • Stayed: July 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Amit L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Clayton Hotel Cardiff, responded to this reviewResponded 13 August 2018

Dear Amit L,

Thank you for your recent review. We look forward to welcoming you back in the near future.

Yours sincerely
James

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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