We booked a spa day for 2 through Virgin Experience. The booking process was simple, you just have to call up and redeem the voucher. When we arrived we were seated in the bar area for our Cream Tea. The service was friendly and efficient, especially considering it was the day after the UCL and the hotel was very busy. We then went to the spa (although you have to pay an additional £6 to use the spa facilities which I think isn't necessary after spending £100 already!!). The spa facilities were clean and welcoming although I would have expected a dressing gown and slippers (which I have received at other spa locations). The massage and facial was wonderful and the girls were polite and friendly.
All in all, a lovely day and great spa experience! More
- Free Wifi