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“Great Pizza”
Review of Pizza Hut

Pizza Hut
Ranked #669 of 1,392 Restaurants in Cardiff
Cuisines: Italian
Neighbourhood: Cathays
Restaurant details
Neighbourhood: Cathays
Reviewed 29 August 2017 via mobile

Had many great pizza's here over the years, and this visit was no different. I also like their take on the self service dining, which isn't to everybody's taste, but it did speed up the dining process.

Thank alexanderlexijones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 69 reviews

Reviewed 22 August 2017

i have been visiting this Pizza Hut for over 10 years and slowly watched it decline, Now there is no waitress/waiter service - you order from the till point - awkward I guess if you are ordering on behalf of a number of friends/relatives who all want something different (and that is just the starters). Before you order was taken and there were enough staff there to respond to you should you require anything further. Obviously this is thew way forward for Pizza Hut run it on a shoe string with less staff and let the customers do all the work including getting their own knives, forks and serviettes. It maybe the way forward for them but not for me, it was not a relaxing sit down down meal !! I would add I have no complaints about the standard of the food. But I shall not be returning.

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Thank Geoff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

Were taken to our table fairly quickly and to be fair the only waitress on duty that evening did her best to help. Waited an age for our meal and in the end had to chase it up - oddly enough at that moment it was " just being done",

Salad bar was dreadful and pizza was only average, Restaurant was quite grubby and floor very sticky but with no staff what can be expected? No check on was everything ok etc and to be honest this has now become the equivalent of a McDonalds serving pizzas

Overall best avoided as expensive for poor service and general standards

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Thank Janine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Went to have food here on the off chance of passing, sat down & is the only Pizza Hut I've been to where you have to go to counter to order food, after asking for the food to be put in a take away box, the lady just came back and chucked the take away box on the table?! And walked away.
There was only 3 other people in the restaurant & the other two had taken their food back. Wouldn't recommend

Thank laurajaynemayp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

Restaurant nice and clean, warm welcome by waitress. Both ordered flat bread which was served in good time and delicious. Would have given a rating of 5 had one of the waitresses not insisted on shouting from the salad bar area to the back of the kitchen, not once but several times, trying to get the attention of another staff member, not what you want when you're trying to have a conversation over the piped music.

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Thank Choc-queen374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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