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“They have so little care for child safety...”

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Ibis Budget Bradford
Ranked #24 of 27 Hotels in Bradford
Reviewed 15 July 2017

A friend and I were on our way home and had booked the Ibis budget Bradford for one night as a stop on the way home. When we finally found the hotel it was going on 10:30pm so we approached the reception desk and asked if we could check in and the receptionist asked for our names and ID, which we provided. Then the receptionist came out and said "sorry girls I can't let you stay here because you (to me) are 16 and she isn't your parent" So naturally we were annoyed because my friend was 18 and we hadn't experienced any issues in other hotels on our trip due to me being 16. So anyway it was going on 11pm and the receptionists were adamant to turn us to the streets and Bradford isn't exactly the safest city in the UK for two young girls to be at night. The receptionists didn't even offer us alternative accommodation and instead told us "You would be lucky to get a hotel in Bradford." Which we found quite rude. So we were on the streets until 12am when we managed to book the Travelodge ourselves across the road with no fuss and checked in with no fuss. From having this experience my friend and I will definitely NOT be staying in any Accor hotels ever again after this distressing experience and we have told our families and friends never to book any Accor hotels too.

Room Tip: Tip don't book this hotel!!
  • Stayed: July 2017, travelled with friends
    • Location
    • Service
5  Thank CG1409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJFH16, General Manager at Ibis Budget Bradford, responded to this reviewResponded 26 July 2017

Thank you for your comments, I assure you we are very concerned with safeguard of Children, hence the Receptionist did everything to accommodate and find alternative accommodation, if you would like to discuss anything further please do not hesitate to contact me at the Hotel.

Kindest Regards
Deborah Fletcher

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13 - 17 of 470 reviews

Reviewed 2 July 2017

Yes this is a basic, budget hotel but I felt it was pretty good value considering what I paid for it. I got a Friday night for £34 plus £3 parking. The room is small and there is no carpet on the floor so I was glad I took slippers. The bed was very comfortable (king size) and supported my back nicely. I woke up having slept well. It is out of the centre and on a busy road but the rooms have double glazing and I didn't find this a problem. Even though it was June it was a little chilly in the evening but the air con responded well to some heat to warm it up a little. Usefully the toilet is separate from the shower, however it is very narrow and if you are larger than average you could find this a problem. There was no sanitary bin in the toilet; the only bin being an open one in the bedroom so I did think this could be a problem. The sink is in the bedroom and the shower is a 'pod' in the wall with an opaque glass door and no lock. It's quite enclosed (top, bottom and all round) so if you are claustrophobic you may not like it, however I really did like it as there was plenty of room, it was clean and the water pressure was good.There is a step into and out of it though so if you had some mobility issues this wouldn't be good. All in all the room is very tight and there are no mod cons; you don't get shower gel, just a small packet of soap and there are no tea and coffee facilities. Having said that I think there is a coffee machine by reception and also a microwave you can use; useful if travelling alone or keeping to a tight budget as there is a large 24hr Tesco across the road for ready meals etc. If you just want a room for the night that's clean and has the basics then this is a good one. Reception is 24 hour too so great if like me you are returning in the early hours of the morning after a night out.If you want more then you will have to pay more, and I probably wouldn't want to stay here for more than a night or two. I would stay here again though.

Stayed: June 2017
2  Thank 611Scarlett50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJFH16, General Manager at Ibis Budget Bradford, responded to this reviewResponded 10 July 2017

Thank you for your review, we always welcome feedback and my team and I are happy you enjoyed your stay with us, and we look forward to welcoming you back anytime in the future.

Kindest Regards
Deborah Fletcher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

I booked a room and got a confirmation from you by email. Now your receptionist in Ibis budget Bradford city is unable to see my booking. Thats strange. I was promised a get back but no one contacted yet for the last 3 days. My name is Adnan. Phone no : 07584904849

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank adnan686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJFH16, General Manager at Ibis Budget Bradford, responded to this reviewResponded 28 June 2017

Thank you for your review, I am sure we can sort out your issue, please do not hesitate to contact me at the hotel, at any time.

Thank you
Kindest Regards
Deborah Fletcher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

For a 2 star hotel didn't expect much worth every penny you pay for a budget hotel but one thing really stood out. The Staff very courteous, welcoming, friendly and always smiling. Very polite people love them and pls keep it up

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 892olu2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJFH16, General Manager at Ibis Budget Bradford, responded to this reviewResponded 10 July 2017

Thank you for your kind words, My team and I are happy we could make your stay enjoyable and look forward to welcoming you back.

Kindest Regards
Deborah Fletcher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2017

average accommodation, breakfast ok, clean room but small with no wardrobe, small shower, no toiletries, like student accommodation
remoter and convenient for town centre

staff friendly and helpful

accommodation was ok and exactly what I would expect for a budget stay ar cheap rate

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank mike007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJFH16, General Manager at Ibis Budget Bradford, responded to this reviewResponded 19 June 2017

Thank you for your review, my team and I are happy we could make your stay a pleasant one and look forward to welcoming you back to the Ibis Budget Bradford in the near future.

Kindest Regards
Deborah Fletcher

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Budget Bradford

Address: Bradford Business Park | Canal Road, Bradford BD1 4SJ, England (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #24 of 27 Hotels in Bradford
Price Range: €27 - €53 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Budget Bradford 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Ibis Budget Bradford England

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