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“reliably consistent”

Pizza Express - Arundel
Ranked #38 of 58 Restaurants in Arundel
Price range: US$43 - US$43
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Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations, Takeout
Description: Bright and modern, PizzaExpress Arundel offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.
Reviewed 19 February 2018

for us pizza express is consistently the same whatever restaurant you visit so it's down to the staff to make a difference. The service here was excellent, friendly, helpful, knowledgeable and prompt, we arrived 6pm sunday evening on the way from bournemouth to hertfordshire and although they were busy they fitted us in, as I say the service was excellent. well done.

    • Value
    • Service
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Thank LouandPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 282 reviews

Reviewed 18 February 2018 via mobile

We went to the above on Friday last. Despite having booked a table for 7pm, we were kept standing in the entrance waiting for someone to attend to us. When eventually we were seen it was as if they had no knowledge of the booking! We were shown to a table and an extra chair had to be found as we had asked for 7 places. The staff seemed very agitated and rushing about in a frenzy. When we arrived the manager had a look on his face that said he was in meltdown. Our waitress was very pleasant but obviously overworked.It took some time for her to get to us for orders. First it was for drinks and starters, these arrived fairly promptly. We placed our order for main meal and waited, and waited, and waited. It was an hour + from arrival to getting our food! We declined deserts as we didn’t want to be there until midnight!
I accept that it was a Friday evening and during half term, but the restaurant should have anticipated this and planned accordingly. Understaffed and lacking management planning.
No senior apologies either! Only from our stressed waitress.
We have visited PizzaExpress Arundel before when it has been equally busy.They coped then so what went wrong this time?
Will not rush back, we have another in Worthing and perhaps they are better organised.
PizzaExpress you need to get your act together at a premium location like Arundel!!!

2  Thank Jeremy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018

We had a wonderful meal here. We eat at Pizza Express at least once a month, but this was our first visit here and the food here was better than many of the others we've been to. We had a friendly, attentive waitress and the atmosphere was lovely. We also used our Taste card, so got a very good deal. If we lived locally we would be regulars!

    • Value
    • Service
    • Food
Thank mrandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018 via mobile

went into Arundel for lunch with family, overcharged nearly £20, tried for 2 days to get refund, was told Tuesday that a voucher would be sent the next day, nothing, rang Thursday and told I have to email receipt and wait to see how long it takes. Their mistake and I have to do all the chasing

2  Thank glassesforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018

Great welcome, good table,very attentive service. Our order was quickly attended to and served promptly. The wine was our favourite. Everything for Judith’s birthday went superbly, couldn’t have gone better, down to the little cake and candle surprisingly produced.

Thank Pete104140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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