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“No better place to stay in Arundel”
Review of The Swan Hotel

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The Swan Hotel
Ranked #1 of 7 Hotels in Arundel
Certificate of Excellence
Reviewed 20 September 2017

Very convenient to visit all parts of beautiful Arundel. We stayed at the Swan around 15 years ago and it was nice then, it's now a much more professional set up with pleasant and knowledgeable staff. Breakfast was very presented with plenty of choice. If you want to explore further afield the railway station in 10 minutes walk from the Swan with regular trains all over the South coast. Will visit again.

  • Stayed: September 2017, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank andrewpE7603WY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 54 of 751 reviews

Reviewed 18 September 2017

A very delayed check in as only one lady behind the very busy bar on a Friday night was trained to do hotel check ins. Room was delightful and full of very lovely touches, fluffy bath robes etc. But the shower didn't drain, so just as well it was a deep shower tray! Breakfast was a trial, it took well over an hour for the wrong food to be delivered. It was a good quality breakfast, but nothing could really redeem the wait and what seemed to be a lack of process or management. Lots of people changing out flowers but not replenishing the buffet or clearing tables so that other guests could sit down. A big shame.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
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Thank Goosey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beata S, Deputy Manager at The Swan Hotel, responded to this reviewResponded 26 October 2017

Dear Goosey2014

Thank you for your review, I am sorry to hear that your stay was not as good as we would have hoped, please could you email us with the details of your stay to swanhotel.arundelmanager@fullers.co.uk

Thank you once again

Kind Regards

Katarina Last
Deputy Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

Lots of lovely touches like flowers and magazines, and real milk in the bedrooms. Obviously well run. Excellent breakfast with a good choice. Great location in this pleasant town. Parking behind the hotel is pay and display.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jolyon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

The Swan is small but extremely well run by a very attentive manager and excellent staff.
It is very well located in a very pleasant and relatively undiscovered town. Parking was easy and immediately next door.
The bedroom was light and very tastefully renovated, with a nice wide bad, and a good bath & shower.
Breakfast was excellent.
The whole stay was a real pleasure.

Room Tip: Book early as there are few rooms and all are good.
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

Stayed at The Swan for a few nights recently.

Excellent location to explore Arundel and the surrounding area.

Had a standard double room which was compact but perfectly adequate.

Breakfast every morning was excellent and the staff serving were courteous and attentive although clearly busy doing other jobs too.

The only downside was that there didn't seem to be enough staff as those serving behind the bar in the evening were also serving dinner guests which meant waiting at the empty bar until they were free to serve customers waiting there. Other than that minor point, we thoroughly enjoyed our stay.

Stayed: September 2017, travelled as a couple
Thank ozwald123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Swan Hotel

Address: 27-29 High Street, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Arundel
Price Range: €97 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 14
Official Description (provided by the hotel):
In the heart of the West Sussex market town of Arundel, The Swan Hotel is a traditional country pub with 14 stylish ensuite rooms. Full English breakfast with local sausages, fish and chips and drinks, The Swan Hotel really is one of the town's hottest eateries. Free wifi. ... more   less 
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Also Known As:
The Swan Hotel Arundel, West Sussex

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