We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Comfort Inn Arundel(Arundel)(Great Value!)
US$133
US$117
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$200
US$176
Booking.com
View Deal
  • Free Parking
  • Pool
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
  • Free Wifi
  • Pool
No availability for your dates from our partners
Reviews (855)
Filter reviews
855 results
Traveller rating
422
269
109
38
17
Traveller type
Time of year
LanguageAll languages
More languages
422
269
109
38
17
Show reviews that mention
All reviewsroll top baththe pubfresh milkeggs benedictpublic car parksuperior roomlittle touchesbottled waterlovely roomcomfortable bedlovely hotelone night staybiscuitsbeautiful townshower roomarundel castlehigh street
Filter
Updating list...
154 - 159 of 855 reviews
Reviewed 18 September 2017

A very delayed check in as only one lady behind the very busy bar on a Friday night was trained to do hotel check ins. Room was delightful and full of very lovely touches, fluffy bath robes etc. But the shower didn't drain, so just as well it was a deep shower tray! Breakfast was a trial, it took well over an hour for the wrong food to be delivered. It was a good quality breakfast, but nothing could really redeem the wait and what seemed to be a lack of process or management. Lots of people changing out flowers but not replenishing the buffet or clearing tables so that other guests could sit down. A big shame.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Goosey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beata S, Deputy Manager at The Swan Hotel, responded to this reviewResponded 26 October 2017

Dear Goosey2014

Thank you for your review, I am sorry to hear that your stay was not as good as we would have hoped, please could you email us with the details of your stay to swanhotel.arundelmanager@fullers.co.uk

Thank you once again

Kind Regards

Katarina Last
Deputy Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

Lots of lovely touches like flowers and magazines, and real milk in the bedrooms. Obviously well run. Excellent breakfast with a good choice. Great location in this pleasant town. Parking behind the hotel is pay and display.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jolyon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

The Swan is small but extremely well run by a very attentive manager and excellent staff.
It is very well located in a very pleasant and relatively undiscovered town. Parking was easy and immediately next door.
The bedroom was light and very tastefully renovated, with a nice wide bad, and a good bath & shower.
Breakfast was excellent.
The whole stay was a real pleasure.

Room Tip: Book early as there are few rooms and all are good.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

Stayed at The Swan for a few nights recently.

Excellent location to explore Arundel and the surrounding area.

Had a standard double room which was compact but perfectly adequate.

Breakfast every morning was excellent and the staff serving were courteous and attentive although clearly busy doing other jobs too.

The only downside was that there didn't seem to be enough staff as those serving behind the bar in the evening were also serving dinner guests which meant waiting at the empty bar until they were free to serve customers waiting there. Other than that minor point, we thoroughly enjoyed our stay.

Stayed: September 2017, travelled as a couple
Thank ozwald123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

Good location for a hotel when you want to go to Goodwood. Nice bar and good kitchen.
Smal bed and poor shower in oud room so the " price performance" is poor.
I think the price was top high bacause of Goodwood.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fredl962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beata S, Deputy Manager at The Swan Hotel, responded to this reviewResponded 26 October 2017

Dear Mr Fredl962

Thank you for your review, I am sorry to hear that your room was not up to standard you would expect, if you could email us the details of what made it not so great that would be superb our email address is swanhotel.arundelmanager@fullers.co.uk

Kind Regards

Katarina Last
Deputy Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews