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“Good nights sleep, great staff, disappointing breakfast”

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Premier Inn Coventry City Centre (Earlsdon Park) Hotel
Ranked #2 of 39 Hotels in Coventry
Certificate of Excellence
Reviewed 2 March 2017

I've stayed here dozens of times and this is the first time I've been disappointed.
The staff were great. I slept like a log.
What was disappointing was the breakfast; the cooked breakfast had been out too long.
The buffet is understandable and great value but needs to be kept fresh.

Room Tip: I'm always in the teens and never had an issue
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  • Stayed: February 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Kenneth_Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 - 115 of 853 reviews

Reviewed 1 March 2017

Shower broken in room 305. Caused flood and had to use towels to mop up volume of water. Entered the centre light so turned light off. Unable to have a shower. Apparently this is not covered under their guarantee T&Cs. Had I mentioned I was woken at 5:27 by someone slamming a door, this would have triggered the guarantee. Hmmmm I'll remember this for next time I guess....

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
1  Thank DiscoDave74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Premier Inn Team at Premier Inn Coventry City Centre (Earlsdon Park) Hotel, responded to this reviewResponded 3 March 2017

Hi Dave

Thanks for sharing your review of Coventry City Centre (Earlsdon Park), Premier Inn.

It's concerning to read of the experience you had with a flooded bathroom due to a broken shower. This is far below the standards we expect for our guests and we'll be sure to have this picked up with the hotel management team to make certain the maintenance team have now fixed the fault. We do appreciate that this would have inconvenienced your stay, however our Goodnight Guarantee is available for problems when a guest has had their sleep disturbed.

Please note that our reception team are on standby 24 hours to assist our guests if they have any issues with their room or their stay. If the team are made aware of the issue, they'll be happy to help to the best of their ability.

We hope to welcome you another time soon for a more satisfactory stay.

Kind regards
Elaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2017

This Premier inn is in a very large, historic building which gives it more character, although the hotel part is very much the standard Premier inn decor. On arrival the receptionist was very friendly and made me feel very welcome. My room was perfectly ok, very clean everywhere including the bathroom, which looked quite new.
There are hard and softer pillows depending on what you prefer.
I didn't have a good view, a wall in front of the window, but I wasn't staying there for the view! The car park is a very short walk next door. It costs £5 for 24 hours, £3 on Saturday and Sunday. It only takes cash. There is an ATM in the petrol station opposite, but it charges. There is a free ATM about a 5 minute walk away.
I didn't use the restaurant because of the reviews, so I had a look for something nearby. I found a great restaurant/bar called Millsy's, where I had my breakfasts. I have to stay in Coventry a few times this year and I will stay here again, because it has everything you need nearby. There are several shops in Earlsdon and a huge supermarket about 5 minutes drive away.

  • Stayed: February 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Loupyloulou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2017

Our stay was fine the room was spotless but what let this premier inn down was the sub standard disgusting slopp they dish up for dinner and breakfast,
Take my advice and eat elsewhere, we ended up having to order an Indian takeaway as we left most of our dinner as it was so disgusting, so all in all it cost us more than we wanted to spend as we ended up paying twice for a meal, the staff were useless in the restaurant, and the breakfast was bland and had obviously been sat under heat lamps for a very lovely no time, you can't even get a fresh pancake, they are stuck up in a basket with bread, so off putting, all the food was very poor quality and the cheapest of the cheap including the juices,
Premier Inn should be ashamed of the pictures they put on there menus, as the actual food looks nothing like the pics, false advertising !!!!!!! Never again will I eat in a premier inn !!!!!

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
2  Thank mrspmsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017

We had a great stay in Coventry and would highly recommend this Premier inn. We will definitely come again. The staff were all very friendly, and I would like you to pass on our thanks. A great stay, thank you!

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank fionasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Coventry City Centre (Earlsdon Park) Hotel

Address: 53 Butt Road | Earlsdon Park, Coventry CV1 3BH, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Coventry
#1 Family Hotel in Coventry
#1 Best Value Hotel in Coventry
#2 Business Hotel in Coventry
Price Range: €51 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Coventry City Centre (Earlsdon Park) Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
Relax in style in this grand building, right beside the Albany Theatre and the Skydome Arena ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Coventry City Centre (Earlsdon Park) Hotel England

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