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“Good Experience”
Review of Coombe Abbey Hotel

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Coombe Abbey Hotel
Ranked #3 of 39 Hotels in Coventry
Certificate of Excellence
Reviewed 9 March 2012

The hotel is quite amazing and very well preserved. Although the lobby is filled with many strange pieces of furniture, I'd say it adds to the fun peculiarity of the hotel. If you stay, ask for a a handout with the hotel history. We felt like we were staying in a museum! There is also a small library with rare and antique book which you are able to read while enjoying a glass of wine or tea. The grounds are AMAZING. The gardens and moat are breathtaking, as is the view of Coombe Park. The hotel offers complimentary breakfast with was not terrible (nor would I choose it among other things) but it is free and ok enough. We had dinner in the restaurant as well and were offered a 2-for-1 set-menu dinner, which was quite good. There were some staff members who were very helpful, however we received blank stares when asking for any sort of assistance (i.e. we asked for directions to a local restaurant, as well as help setting up couples massages since the hotel does not have a spa). Overall, we had a great time in the hotel and would definitely return.

Room Tip: Ask for a room away from the stairs as they are quieter and have less traffic transmission.
  • Stayed: March 2012, travelled as a couple
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Thank BBPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,637 - 2,641 of 2,969 reviews

Reviewed 8 March 2012

I booked a package to include the Murder Mystery Nights that the Abbey provide and whilst I could pick a couple of holes in the set up of that particular event, we are here to rate the accommodation and this was of the highest standard.

The approach to the Abbey left us both with goose-pimples such was the impressive grounds and then the beautiful accommodation.

Check in was excellent and the room outstanding. We upgraded to a feature room which had a free standing bath in the bedroom area, in an elevated position which was really quirky and individualistic, which is exactly what my wife likes!

With no room the same, it adds to the magical nature of your stay at this wonderful abbey. The property is so impressive, it takes your breath away and we can't wait to return.

Room Tip: Go for a feature room. For the sake of £30 it is well worth it.
  • Stayed: February 2012, travelled as a couple
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1  Thank mattnchar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2012

I got free tickets for this from my company as a reward, so wasn't bothered if it wasn't brilliant.
Wasn't sure whether to dress up or not, so decided not to. As we arrived there were a fair few groups arriving in full costumes, but then about the same amount of couples in normal clothes.
Seemed a bit corny at first, but soon got into the swing of things.
We had heard about the lack of cutlery and weren't sure how it would affect things but, I think it enhanced the overall night by using your fingers.
Food quality and quantity was quite good. Not large gourmet portions, but you don't want to be stuffed full while still trying to enjoy the entertainment.
We had a group of young girls celebrating a birthday near us which drowned out some of the stageshow but they quietened down later when the play/story got going into the songs and audience participation.
The whole team of actors (and for that matter, the serving staff) were brilliant.
I will definitely be going again, but next time in a group AND in fancy dress.

  • Stayed: March 2012, travelled as a couple
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3  Thank Sean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2012

Having previously experienced Coombe Abbey's catering for Christmas, we were to a degree prepared for the experience. We can not claim to have been disappointed, having arrived with quite low expectations.

If we had been arriving with no prior experience and not having read other reviews here, of having believed the hype of Coombe's own site I'm sure we would have been furious. This simply is in no way at all deserving of 5 stars I think 3 would be fair.

Yes Coombe was a spectacular period property, which has now been extensively remodelled to suite the hotel trade. Any original features have now been totally overwhelmed by a cheap and often broken or faulty, stage set mock medieval meets Victorian pastiche. Some may like this, I don't, so I will say no more on this.

However if you are claiming to be a "good" hotel, some things should be of a faultless standard. You do not expect threadbare carpets, broken furniture in rooms poor service and truely diabolical catering.

Not all the staff were surly jobsworths, although the bar staff were, the waiting staff were the only ones we would like to single out for any praise. In our experience the reception staff were not as bad as portrayed in other reviews, but the breakfast was so much WORSE!

I really did not believe that the breakfast could be as poor as others have described, but it was indescribably badly cooked, presented, and clearly used the cheapest of cheap ingredients, how hard can it be to employ someone to cook breakfast to order? It's not exactly requiring a Chef after all!

Congealed reconstituted powdered egg scrambled, tinned mushrooms swimming in brine and oil, bacon stewing in a similar mix, sausages of indeterminate provenance, light orange Lidel value range baked beans and deep fried sliced value bread, all left to stew slowly over a Bain Marie.

I can't comment on the quality of the fruit cheese, cereal or pastries as I wasn't brave enough to try them, but the toast arrives cold and not toasted, there was no butter on the table the tea was tepid. You would ge a better breakfast at Corley services just up the M6.

To sum up, you can excuse the shabby furnishings by saying they add to the experience, but you can not excuse the poor service, ABYSMAL food and the fact that the management are clearly aware of these issues but do nothing, not even bothering to respond to reiews here.

  • Stayed: March 2012
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2  Thank Catious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

Hotel is a great experience however with the price we were paying the check in staff was limited and they did not even offer to carry my numerous bags to my room
The check in receptionist was not freindly or helpful - a bad first impression.

Dinner was with a prebooked group and menu yet still was very very slow. The starter did not arrive till 9pm. We finished so late that we were asked to leave the restaurant and had not received our coffee and petite fours that were on the menu .

  • Stayed: February 2012, travelled on business
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Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coombe Abbey Hotel

Address: Brinklow Road | Binley, Coventry CV3 2AB, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Coventry
#2 Romantic Hotel in Coventry
#3 Business Hotel in Coventry
#4 Family Hotel in Coventry
Price Range: €92 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coombe Abbey Hotel 4*
Number of rooms: 119
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Also Known As:
Coombe Abbey Coventry
Hotel Coombe Abbey
Coombe Abbey Hotel Coventry, England

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