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“DONT GO HERE ”

Klassic Grill Bar Restaurant
Ranked #1,250 of 2,376 Restaurants in Birmingham
Price range: US$10 - US$29
Description: African Restaurant in Birmingham providing African Cuisine from West Africa, East Africa and Southern Africa. We want the whole United Kingdom to love our foods as much as we do. That’s why we’re all about the attention to detail, the focus on quality, the refusal to compromise on delivering the best African Foods (and the best African Cuisine experience) that we possibly can.
Restaurant details
Description: African Restaurant in Birmingham providing African Cuisine from West Africa, East Africa and Southern Africa. We want the whole United Kingdom to love our foods as much as we do. That’s why we’re all about the attention to detail, the focus on quality, the refusal to compromise on delivering the best African Foods (and the best African Cuisine experience) that we possibly can.
Reviewed 2 July 2017 via mobile

Terrible customer service. I visited this restaurant with my boyfriend we sat down, nobody greeted us. We were sat for 10 mins before I asked if we could have a drink. The lady placed 2 menus on our table. She was stood at the bar on her phone & left our drinks ready on the bar. Eventually she brought them over and disappeared into the back for 15 minutes. We were waiting to order food. Paid for drinks and left. Never experienced anything like it. It was empty except 2 guys having a drink at the bar, it's understandable why it was empty.

2  Thank Toni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri C, Manager at Klassic Grill Bar Restaurant, responded to this reviewResponded 31 January 2018

Hello Toni.

We are very sorry about what happened to you. I can assure you that we have taken strong measures and we have gotten lead of the lady that was not taking good care of our client. We hope you will give us another chance and come to our restaurant. Thank you for the review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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