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All reviews murder mystery city centre hagley road free car parking bus stop single room rooms are small would stay again executive room ironing board afternoon tea self service reception area full english tea and coffee making facilities short stay comfy bed
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Reviewed 10 September 2018 via mobile

The city rooms are small but can hold two average size ppl comfortably. It’s has all the amenities you expect a hotel to have. They is also parking on site. Never use the restaurant so can not comment on that.

Stayed: September 2018
Thank Exploration34015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgetW365, Assistant Manager at Hallmark Hotel Birmingham, responded to this reviewResponded 11 September 2018

Dear Guest, Thank you for your review regarding your recent stay. I'm pleased you enjoyed what the Hotel has to offer. I do hope we have the opportunity to welcome you back in the near future. Warmest Regards Bridget and the Hallmark Birmingham Team

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Reviewed 10 September 2018

Lovely hotel,with a great location and the staff were very helpful. The room was nice, big and very clean with all the facilities you would need. Would defiantly stay here again. Thank you to the receptionist who put me at ease after a stressful drive up

  • Stayed: September 2018, travelled with friends
    • Value
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Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgetW365, Assistant Manager at Hallmark Hotel Birmingham, responded to this reviewResponded 11 September 2018

Dear Guest, Thank you for your lovely review and I'm so pleased you enjoyed your weekend away. It's great to hear that you enjoyed the facilities and the team were helpful, I will be sure to let them know. I do hope we have the chance to welcome you back to the Hallmark Hotel Birmingham in the near future. Warmest Regards Bridget and the Hallmark Birmingham team.

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Reviewed 9 September 2018

The conference / meeting room was adequate - not what you would call cutting edge - it was probally very good a few years back.

Lunch was not great - and no information provided about what the food choice was - so if you have allergies proceed with care.

I did not use the bedrooms so cant comment on accomodation

  • Stayed: September 2018, travelled on business
    • Service
Thank cricklewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgetW365, Assistant Manager at Hallmark Hotel Birmingham, responded to this reviewResponded 10 September 2018

Dear Guest, Thank you for your feedback following your visit with ourselves. It is quite disappointing to read that you felt the meeting room was adequate, we normally receive great feedback from our conferences. The lunch that is provided we present a menu at the front of the menus, as well as having allergy books at hand when requested for our guests, we do also ask the organiser at the beginning of the meeting if any guests have any dietary requirements. Kind Regards Bridget

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Reviewed 8 September 2018

I booked a summer deal offer. Great value included full english breakfast. Staff very helpful and friendly.The Romanian bar person very good, sorry have not her name. Very clean rooms. Great location can walk to city centre or Edgbaston via the Botanicsl gardens

  • Stayed: September 2018, travelled on business
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Thank david d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgetW365, Assistant Manager at Hallmark Hotel Birmingham, responded to this reviewResponded 10 September 2018

Dear Guest, Thank you for your lovely review. It is so nice to read that there team were friendly and I will be sure to let the girls on the bar know as well. I hope we have the chance to welcome you back to the Hallmark Hotel Birmingham in the near future. Warmest Regards Bridget and the Hallmark Birmingham Team.

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Reviewed 6 September 2018

Nice, clean hotel.
Friendly and helpful staff.
Massive bed.
Awesome breakfast.
Late checkout of 11.00 and as we had just travelled 24 hours from Australia this was a plus plus for us.
A definite stay here again review.
Big thanks to Toby who showed us where to park as we werent sure

  • Stayed: September 2018, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Thank lorrainejackson34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Hallmark Hotel Birmingham, responded to this reviewResponded 7 September 2018

Dear Guest,
Thank you very much for your review.
So pleased you enjoyed your stay with us – the team will be over the moon with your kind words and especially Toby.
I do hope we have the chance to welcome you back again very soon.
With warm regards – Team Hallmark Birmingham

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