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ibis Styles
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All reviews lionel street room was clean car park holiday inn express breakfast was included hot drinks yogurt jewellery quarter new street station beans birmingham centre reception staff the sofa bed stayed here for one night min walk would stay again cooked breakfast
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Reviewed 26 November 2017 via mobile

Very friendly ,helpful , clean hotel .The only thing that let it down was considering the vast size of the hotel and the amount of people staying there the breakfast area and the breakfast itself was not adequate .Two four sliced toasters between all the guests was nowhere near enough .We gave up with breakfast and went to Mac d,s .Will know what to do next time

Date of stay: November 2017
Trip type: Travelled as a couple
Thank Destination741954
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded 27 November 2017

Dear guest,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

A not that cheap budget hotel, sparse rooms, soap dispenser front fell off when pressed, shower ran hot then red hot then cold, barely saw any staff and breakfast truly awful - cereal, stale pastries and a long queue for the toaster. To cap it all someone else was given our room and tried to get in. You get a beanbag rather than a sofa!

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Richard B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded 27 November 2017

Dear Richard B,

I am so sorry to hear that there were any elements of your stay that did not meet your expectations. Your feedback will be passed onto the relevant departments for action.

Please be reassured, we do take all guest feedback seriously and we are very interested, I am sorry if this was the impression given.

Carla Barratt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

Excellent stay great value and near shopping and transport .Just a bit of noise from street as near city .I will stay again next year as plan a trip before Christmas to do market and gallery .
Breakfast was continental which I was happy with as don't like fried food

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank sineadc383
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded 27 November 2017

Dear sineadc383,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

Clean and comfortable with easy access to the city centre. Additionally on this stay used one of the meeting rooms and facilities. Simone and team always give a happy welcome on the reception.
Happy 50th birthday to the Accor group.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank DavidTeesValley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded 27 November 2017

Dear DavidTeesValley,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

Hotel in the centre of Birmingham, easily within walking distance to the shops and restaurants. Improvements could be made to breakfast I.e no tinned fruit and more variety as it’s very limited at present. Small adjustments to room would also make for a pleasant stay, lick of paint and a thorough clean of the grouting in the bathrooms.

Overall good enough stay for the price and staff are lovely.

Date of stay: November 2017
Trip type: Travelled on business
Thank Abbielf89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded 27 November 2017

Dear Abbie F,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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