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“Worth Every Star”

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Premier Inn Birmingham Central East
Ranked #49 of 117 Hotels in Birmingham
Aberystwyth, United Kingdom
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Worth Every Star”
Reviewed 7 March 2012

I used this hotel as a base last weekend with my Mum as we met each other halfway between university and home. From the off, the hotel staff were so friendly and polite, and as we arrived a bit early, they also let us into our room early. If you need directions or taxis to anywhere reception are always happy to help.

The room was spotless. The television wasn't up to date, but you could get enough freeview channels to entertain you in the early hours if you, like me, are still awake - Family Guy on BBC Three for me ! :) The bathroom was sparkling clean. We did notice on the Sunday morning that the cleaner had obviously popped in when we had breakfast as there were new towels present in the bathroom - always a plus! The beds were extremely comfortable and I got the good nights' sleep that I really needed!!!

There is a wide variety of choice for food and drink in the restaurant. Breakfast is catered specifically to what you want - 3 sausages are 3 sausages, and 1 tomato is 1 tomato - never more or less than what the customer asks for :) I would like to say a particular thanks to our waitress over the two days, Bernie. She was very pleasant, engages well with customers and is very helpful. Considering it was only her and two other girls in the restaurant on the Saturday night, she had done a marvellous job.

The hotel has a good location if you need transport to the city, but don't necessarily want to be 'in the thick of it' either. Nearby attractions include Star City (highly recommended for families with children) and Aston Villa football grounds, but is not too far from the Bullring or Birmingham New Street/Birmingham Moor Street railway stations. It's about a 30 minute drive from the airport, but I don't know, seeing as I commuted into Birmingham New Street via train.
All in all, if I were to visit Birmingham in the near future again, I would definitely stay here. It's cheap, it's friendly and it's got an ideal location with a beautiful view of the canal, if you are lucky enough to have a room that faces onto the back.

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank chocolatelover26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review, 10 March 2012
Dear Chocolatelover26,

Thank you for your wonderful feedback about your recent stay with us. I am glad Bernie & the team looked after you so well & you & your mum could relax and catch up for the weekend.

Thank you for the positive feedback about the housekeeping team. They work extremely hard & take great pride in their bedrooms so it is great to have such positive comments to share with them.

We look forward to seeing you next time you visit Birmingham.

Kind Regards

Jo, Operations Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 March 2012

First off, great price for a hotel with free parking in Birmingham. Hotel is in good condition, staff are very friendly and even sorted out a glass of milk for my daughter's bedtime snack.

Also one of the few hotels that still use CRT tv's. Not a big problem, just used to a little LCD these days so found this was taking up too much room.

Only downside is that there's not really a lot within easy walking distance unless you want to go along the canal or a busy road. Not too big an issue if you're only there one night as the restaurant is pretty good.

Overall, I would definitely stay there again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fox2319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review, 10 March 2012
Hi Fox2319,

Thank you for your comments about your recent stay with us at Birmingham Central East Premier Inn. I'm glad the team looked after you and your family so well.

Premier Inn is updating all its old CRT TVs across the estate so all being well we should be getting space saving modern LCDs very soon!

We look forward to seeing you again next time you stay in Birmingham.

Kind Regards

Jo , Operations Manager.
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oxford
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 March 2012

i stayed here late feb 2012 as a family group,7 of us in 3 rooms.its a great hotel but the service in the resterant is very slow,not enough staff to cope i would say.the rooms were spot on though.so i would advise if your staying here eat out!also the bar is tiny!!!one more grip is that the floors above us (we were ground floor) creeked terrably if anyone was above you....

Room Tip: top floor?
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigdaveOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review, 5 March 2012
Hi bigdaveOxford,

Thank you for your feedback about your recent stay with us. I hope you and your family had a good time despite having a few minor issues whilst you were here.

Please accept my apologies for the slow service you receieved in the restaurant. I hope you were able to discuss any issues with a member of the management team at the time, however if you would like to discuss this further please dont hesitate to contact me directly. We try our best to deliver great service to our guests every time & I am sorry that on this occassion we have not succeeded in doing so.

I hope this wont put you and your family off visiting us again next time you are in Birmingham

Kind Regards

Jo , Operations Manager.
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Portsmouth, United Kingdom
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 February 2012

Great value hotel. Staff were amazing, couldn't do enough for you. Food good value, especially the £22 dinner/breakfast deal.
Only down size is Hotel is a good 20 minute walk into centre of town, but we knew that when we booked, so not a problem.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank druryp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review, 5 March 2012
Dear druryp,

Thank you for your lovely comments about the team at Birmingham Central East Premier Inn. I'm pleased you had a good stay and that the team looked after you so well.

Our Meal deal is great value for money and is a popular choice for our guests in all Premier Inns.

We look forward to seeing you again next time you visit Birmingham.

Kind Regards

Jo, Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Albans, United Kingdom
Level 4 Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 February 2012

easy to find, good parking, supurb food, clean rooms, staff delightful and very helpful, bed comfy, great value, what else could you ask for?

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review, 1 March 2012
Dear Gail89,

Thank you for your feedback about your recent stay with us. I'm glad the team made a real impression & you had a great nights sleep!

We look forward to seeing you again next time you are in Birmingham.

Kind Regards

Jo, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham Central East

Property: Premier Inn Birmingham Central East
Address: Richard Street | Waterlinks, Birmingham B7 4AA, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#11 Romantic Hotel in Birmingham
#16 Family Hotel in Birmingham
#18 Business Hotel in Birmingham
Price Range (Based on Average Rates): €
Hotel Class:3 star — Premier Inn Birmingham Central East 3*
Number of rooms: 100
Official Description (provided by the hotel):
Just minutes from the M6, M42 and M5, the Premier Inn Birmingham Central East is even better connected than a certain Mrs Osbourne. And, thankfully, quite a bit quieter too. Nip into Birmingham city centre for great shopping at the Bull Ring, the Sea Life Centre's underwater world and the trendy bars and businesses of the Mailbox and Brindley Place. Take a trip to chocolate heaven at Cadbury World. Or cheer on your team at Villa Park of Birmingham City F.C, both just two miles away. Then return and refuel in our tasty restaurant, spacious rooms and extra-comfy beds. This hotel has conference facilities This hotel has 1 meeting room, which can hold up to 12 delegates. Directions: M6(J6), signposted city centre. Take the second exit off A38(M) signposted A4540 ring road. At the roundabout you should take first exit off. After approx 50m is the turning on your left into Richard Street, hotel is on the left. Barrier access to car park. Parking is charged at £4 per night. Important info: This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. ... more   less 
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Also Known As:
Premier Inn Birmingham Central East Hotel Birmingham

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