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2,119
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All reviews broad street two double beds barclaycard arena car park costa coffee symphony hall bars and restaurants lovely hotel night life brindley place excellent location central location would stay again business trip good size self service saturday night
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Reviewed 20 September 2018 via mobile

Just booked in at the Jury Inn - first impressions are good although there wasn’t enough staff at checkin.. and I’m pretty miffed they charge you £14 a day to park with no discretionary parking for hotel guests.. which is a little greedy...
go to the next street Bishopsgate street and it’s £8 for 24 hours instead..
housekeeping were swift at responding to my request for a featherless duvet - the pillows weren’t feather as requested.. lol
Staff have all been friendly and helpful so far.

Date of stay: September 2018
Thank Auntyboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 21 September 2018

Hello, Thank you for taking the time to write a review about your stay. Im pleased you enjoyed your stay overall. I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

200€ for an overnight stay in this Hotel is definitely to much. I would expect a much more better service and breakfast for 200€. I have had in the last 6 month more than 20 nights in different city in UK. This Hotel will never become my favorite.

Date of stay: September 2018
Trip type: Travelled on business
Review collected in partnership with Jurys Inn
Thank rme79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 21 September 2018

Hello, Thank you for taking the time to write a review about your stay. Im pleased you enjoyed your stay overall. Im sad to see that you did not feel you received value for money, I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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Reviewed 20 September 2018 via mobile

We have stayed in this hotel a few times. It's really Central which is great for the night life and also for shopping.
It's always nice and clean the rooms are spacious and the staff welcoming and friendly

Date of stay: October 2017
Trip type: Travelled as a couple
Thank 722judeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 21 September 2018

Hello, Thank you for taking the time to write a review about your stay. Im pleased you enjoyed your stay overall. I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2018 via mobile

Disappointed to see how far things can fall in a couple of years me and my wife visited and I before on business , shortages of staff everywhere and the food menu is so overpriced and lacking of flavour - obviously bought in , breakfast was bedlam and food cooked was of poor quality - needs staff that smile and the quality touch back

With businesses I do not get it if it’s not broke don’t fix it...now it’s broke

Date of stay: September 2018
Trip type: Travelled on business
Thank ffalk1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 23 September 2018

Hello, Thank you for taking the time to write a review about your stay. I'm sad to see that you did not enjoy your stay overall. I can assure you that the food prepared in the hotel by our chefs is not brought in ready prepared. On occasion our breakfast service can become busy when persons choose to dine at one time, we try our upmost to accommodate. I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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Reviewed 19 September 2018

Disappointed. Stayed here 3 years ago. Definitely gone downhill. The staff allSeemed to want to be somewhere else or were exhausted. I waited 30mins at reception to pay for toothpaste. No one answered for room service. Had to come downstairs to order. Still ordered the £5 charge, and the food was not good quality.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank ahiggi760541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 21 September 2018

Hello, Thank you for taking the time to write a review about your stay. Im sad to see that you did not enjoy your stay and had challenges with our teams engagement and wait at reception. I will be investigating your comments and I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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