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123 - 128 of 719 reviews
Reviewed 26 November 2018 via mobile

Stayed in this “hotel” for 3 nights.
The tv didn work when we first arrived.. the pictures when we booked of the rooms were different to what we landed to!! The house keeping changed the bedsheets only once (only top sheet) which bottom sheet had coffee on it as it was on it.. the sheet that she changed was ripped.. the bath surrounding was filthy!! Our last night there we didn get change of milk or towels!! We had to ask.. and it was an issue to get them after the house keeper reported is for shouting “f*** o**at when “knocked the door” which was no door knocked on.. we had left the room at 12 and she didn take dirty towels and changed bed for us! We paid 200£ for something a hostel be better off service! Never again would I stay here the smell of weed in the rooms.! Such a bad place to stay

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank Coastal64717613621
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2018 via mobile

Stayed there for 3 nights hotel is filthy!!!!
There was an awful smell of weed in the room!
Bed sheets were stained !!! House keeping never came at on the Sunday the receptionist laughed at us!!!!! 100% DUMP!!!

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Aaron W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 November 2018 via mobile

The room itself was large and looked ok for just a 2 night stay. However, on closer inspection there was mould on some corners of the walls, peeling wallpaper and stains. There were stains on the carpets, looked like they would benefit from a whole new carpet tbh. Bed was extremely uncomfortable, giving me and my partner both backache. The bedding was thin but clean. However, when the duvet unravelled it showed stains on the duvet itself.
Bathroom was a whole new unexpected level of grime, with mould in the corners of the bath and shower. Bath had markings all over and dead flies around the corners. There was also visible hair in the sink plug hole. And looks like someone’s head or first was rammed through the bathroom door at some point!
There was dust on the tops of mirrors and cupboards.
Staff - the only encounter with the staff at the hotel was the receptionist. Having arrived around 6 oclock it wasn’t busy in the reception, but the receptionist wasn’t very friendly or welcoming. Provided no information about check out times, or food available at the hotel (despite being advertised). The cleanliness of the room really put us off eating from their kitchen.
Car park - the “secure” parking doesn’t feel very secure but did the job for the few hours we spent there.

Date of stay: November 2018
Trip type: Travelled as a couple
5  Thank itsffion
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2018 via mobile

Visited this hotel 10/11/18. The photos in the site looked lovely so husband booked without checking trip advisor. First mistake ! Some people complain about anything so arrived at the hotel with an open mind but white apprehensive.
Parked in the front of the hotel and entered the foyer to a smell that was indescribable. Was told that we were to early to check in and to come back later. The receptionist did however direct us to the town centre and offered to order a taxi. After coming back to the hotel later in the evening the place was packed due to a wedding taking place next door. We found our room on the first floor. The corridors were shabby and dirty. Beginning to get anxious we entered our room. On first site it wasn’t to bad but when finally finding a light that worked the rpm became quite obvious. The owners have tried to keep the rooms modern but are not maintained. The wall paper was coming off the walls. The extractor fan did not work in the bathroom and the ceiling had back mould. The bathroom floor was disgusting dirty. Someone had been smoking in the room and on the windows and sills the had put out the cigarettes leaving black marks.
The carpets were soiled and the heating did not work. The bedding was clean but didn’t dare look a mattress. Shower was a trickle of water but at least it was hot. We went onto broad street and arrive back at the hotel approx 130.
We was greeted back at the hotel by a security guard wanted to know what our room number was and name before allowing us to our room. I appreciate it if we were a group of young people but my husband and I are in our 50’s.
Would I stay again ? Defiantly not, would I recommend it, never. Value for money ? No one of the worse hotels I’ve ever stayed in.

Date of stay: November 2018
Trip type: Travelled as a couple
2  Thank CaztonYorkshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2018

This wonderful hotel had an undescribable pervading stench throughout, from the foyer right through to the room and everywhere else. The place is tired, grubby, dirty and grim. Room size was good but the carpet and walls were dirty, blimburns in my bedsheets and scuffed skirting boards and furniture. Based on this exemplary standard of housekeeping my option to try the food was diverted elsewhere, so I can't comment on the breakfast. Do yourself and favour and stay somewhere else. Grim.

Room tip: Try a different hotel
Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank greenfen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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