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Macdonald Burlington Hotel
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Reviews (3,128)
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Reviewed 8 March 2012

I stayed overnight at the MacDonald Burlington in Birmingham on 6th March 2012. My original booking elsewhere had been lost so this was last minute. It is right in the centre of town on New Street which is pedestrianised and thus quieter, tucked into the Burlington Arcade. It’s an Edwardian building I believe and retains many of it’s original features whilst being in a good state of repair / modernisation.

From arrival the staff were polite and respectful yet friendly and chatty which is always good. I stayed in a suite which was roomy with high ceilings. The bedroom had a super king size bed and lcd tv and the lounge had comfortable setee and lcs tv along with free wifi. Also available were iron and board, tea and coffee facilities. Bathroom was well presented with good facilities, bath and rainfall shower.

The breakfast was delicious and the dining area with soft music very relaxing. The only thing I could fault as a business traveller was that it took about an hour from being seated to finishing eating. This could be very good if you are on a relaxing break but a little drawn out for the working day!

Overall a very comfortable, relaxing a pleasant stopover. All the staff were friendly and helpful which always has a huge impact. With a good online rate I would thoroughly recommend this hotel.

Room Tip: Lift small and corridors long with some steps so may be worth mentioning if you have restricted mobility so you'd get a suitable room.
  • Stayed: March 2012, travelled on business
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Thank Jeremy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

The hotel is in a great location, close to New Street station (a short walk) and right in the centre of the city shopping district. Welcome was efficient, room (419) was great - spacious with a lovely seating area and Victorian fire place. Bathroom spotless, great facilities including tea tray with biscuits and a bathrobe and slippers. Only blot was the throw on the bed was stained, otherwise room was perfect. Bed was very comfortable. No wifi in room was a bit disappointing.
Dinner was good, wine was expensive and Sauvignon blank was awful.
Breakfast was great.

  • Stayed: February 2012, travelled on business
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Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2012

My husband and I had stayed at this hotel once before, many years ago, and remembered the rooms as being roomy and the location as perfect - so we went ahead and booked it again!
Being in Birmingham for a tradeshow at the NEC, this hotel is conveniently located very close to New Street Station, and thus it's easy access to the NEC and the airport!
It's also right on a pedestrian street, so not much street noise! Close to the Bullring shopping centre too.
Upon check-in, we received our room. Big, clean and with a huge bathroom. But there was a leaking air-con unit right outside the window that gushed water every few minutes... My husband would probably sleep right through something like that, but I knew I wouldn't... A very brief and pleasant conversation with the front desk and we got a new room. Just as big and roomy and clean!
The front desk staff was very nice and helpful throughout our two-night stay. They gave us helpful restaurant reviews and stored our luggage after check-out on our last day!
Now, Birmingham is maybe not my favourite destination in the world... Three days here was for me two days too many...
But if I'm going back to Birmingham again for business, I will stay at this hotel again!

  • Stayed: February 2012, travelled on business
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1  Thank Thess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Stayed here just for one night whilst going to the theatre. It's location right on New Street is fabulous for shopping, dining, events or just on business. Less than a five minute walk from New St Station, the nearest NCP would be the Pallasades which is again very close.

Rooms are nice and clean although some appear quite dark due to the smallish windows. Bathrooms nicely tiled and good power type showers. There are areas of the hotel such as some of the corridors which looked a bit "bashed" but on the whole no complaints.

Reception staff and Room Service were all very friendly and helpful and always had a smile.

We paid just over £80 for a Saturday night on a room only basis which we thought was excellent value, and would stay here again without hesitation.

  • Stayed: February 2012
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Thank Blaze14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

Hotel close to New Street Station, good location very central. my room was on the fourth floor, small but more than sufficient for my needs, didn't find decor tired. Staff very friendly and helpful. Stayed for two nights and had dinner in the restaurant on first night which was very nice. Second night went to "San Carlo" Italian close by very nice indeed although could work out quite pricey. Breakfast service on first morning was slow the first morning but much quicker the second. Hotel has pub on lower ground floor, very atmospheric and pleasant. Will be coming back.

  • Stayed: January 2012, travelled on business
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1  Thank TouristNI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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