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Reviews (3,560)
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1,871
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All reviewssymphony hallfloor to ceiling windowscanal viewbroad streetking roomthe club loungelovely hotelroom servicebrindley placemini barsteam roomcar parkhigh floorspa facilitiesafternoon teacity centrelovely room
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Reviewed 17 November 2017 via mobile

Stayed here for a night on 11/11/17, hotel is ideally placed only a 10 minute walk from the Train Station and Bullring, from the minute we arrived to the minute we left the staff couldn’t of been any more polite or helpful, our room was spotless and of a good size, breakfast was very nice and a good selection, we used the pool, sauna and steam room, all very nice and exceptionally clean, will defo stay here again in the future.

Stayed: November 2017, travelled as a couple
Thank Craigy_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salman R, Manager at Hyatt Regency Birmingham, responded to this reviewResponded 15 December 2017

Dear Craigy,

Thank you for your review of Hyatt Regency Birmingham.

Exceeding your expectations is very important to us ensuring you have an enjoyable experience. It was a pleasure accommodating you and we look forward to welcoming you back.

Best wishes,
Salman Rashid

Rooms Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

Positive points :Stayed here on 13th November and was not disappointed. Amazing hotel and staff .The room was lovely with amazing views.The pool and fitness area was very nice . The bar area was nice with a good atmosphere. The breakfast was very good great choice and plenty of it .
The location is good for shopping and restaurants .
Negative point :Car parking is terrible and wouldn't trust the paradise circus multi storey car park. My car was broken into .The hotel advertises it as a secure car park . No cctv in it what so ever so park at own risk . The security seem to turn a blind eye to what is going on and Birmingham council didn't really care. Apparently this happens a lot at this car park .
The hotel did keep the car by there loading bay until the glass fitters could mend it . But the day of Christmas shopping wasn't really on our minds .

Stayed: November 2017, travelled as a couple
Thank rich3939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salman R, Manager at Hyatt Regency Birmingham, responded to this reviewResponded 30 November 2017

Dear Guest,

Thank you for your review of Hyatt Regency Birmingham.

Exceeding your expectation is what we strive to achieve and I am delighted to learn of your enjoyable time with us. It will be a pleasure sharing your compliments to the team who made you feel welcome during your stay.

Thank you and we look forward to welcoming you back.

Best wishes,
Salman Rashid

Rooms Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

Located in the heart of Birmingham- on the strip.

Very clean room with lovely decor

Floor to ceiling windows

Clean spacious bathroom

I would definitely stay again on my next visit to Birmingham

There is literally nothing bad to say about this hotel. Always had towels breakfast was offered. Hotel parking although there is a small car park located further down the road for 5£ a day.

Stayed: January 2017, travelled as a couple
Thank Mame D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salman R, Manager at Hyatt Regency Birmingham, responded to this reviewResponded 16 November 2017

Dear Mame,

Thank you for your review of Hyatt Regency Birmingham.

Exceeding your expectations is very important to us and I am really pleased to learn you had an enjoyable time in our hotel.

Thank you for staying and we look forward to welcoming you back.

Best wishes,
Salman Rashid

Rooms Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

This Hotel just oozes quality from the service provided by the staff who are all fantastically supportive and friendly to the brilliant provision of the Spa, Sauna, Steam room and meals. I am lost for words, absolutely magnificent!!!

Stayed: November 2017, travelled as a couple
Thank nevillej3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salman R, Manager at Hyatt Regency Birmingham, responded to this reviewResponded 16 November 2017

Dear Guest,

Thank you for your review of Hyatt Regency Birmingham.

It will be such a pleasure sharing your compliments to the team who made you feel welcome during your visit in our hotel. I am glad you had an enjoyable time and we hope to be welcoming you back soon!

Best wishes,
Salman Rashid

Rooms Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

Stayed at this hotel for 2 nights in October to attend a gig at the O2 Academy (Little Big Town). I have to say that we love Birmingham, but this hotel really added to the experience. The location is perfect for a short stroll to New Street and is right on the beautiful canal, near the Mailbox, Brindley Place and the AMAZING Gin Vault! Staff and breakfast were all great too.

All in all a great place, made even better by Little Big Town staying at the same hotel!

Stayed: October 2017, travelled as a couple
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salman R, Manager at Hyatt Regency Birmingham, responded to this reviewResponded 14 November 2017

Dear Alan,

Thank you for your review of Hyatt Regency Birmingham.

Our location indeed is only a short walking distance to the local amenities Birmingham has to offer and I am delighted to learn that this made your overall experience in in the city an enjoyable experience.

Thank you for staying and we look forward to welcoming you back again soon.

Best wishes,
Salman Rashid

Rooms Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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