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All reviews club room jelly beans usual hilton hilton group stratford upon avon buffet style per night evening meal weekend break breakfast was excellent stayed here for one night enjoyable stay tea and coffee leamington spa car parking comfy bed good nights sleep
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Reviewed 23 October 2018

Restaurant was excellent for dinner, service and food. Breakfast was okay, needs work. Hotel is a bit dated, needs a rehab. room was clean but old. easy to get to, right off the motor way. I would stay again, just not great

Date of stay: October 2018
Thank Alwaysonbusiness53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded 24 October 2018

Dear Alwaysonbusiness53

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

I am sorry to read we did not fully meet your expectations. We value your custom and that of all our other customers and we try to ensure that everyone receives the best possible service.

We hope we are able to welcome you back in the near future.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018

stay was very well. Receptionist Andreea Lazar was very helpful and friendly. Breakfast was delicious . Bar staff was friendly,just in my opinion for bartender looks like need a bit more experience, maybe he was a new... But in general we felt welcome..and we will came back for sure. we really satisfied stay in hotel.

Room tip: room was good, bed comfortable, big tv , around was quiet .
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Daiva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded 23 October 2018

Dear Daiva S

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

I am pleased to read you enjoyed your stay and the team looked after you well. We value your custom and that of all our other customers and we try to ensure that everyone receives the best possible service.

Once again, thank you for your time.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2018 via mobile

The hotel is a typical Hilton, clean and very comfortable. Good food and on the whole the staff are helpful and courteous. However the receptionist on check out is another matter. She is short bordering on rude and deal with customers abruptly. Usually I would put this down to having a bad day but as I stay there fairly often I know this is the norm for her.

Date of stay: October 2018
Trip type: Travelled on business
Thank iand7219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded 23 October 2018

Dear iand7219

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

Please accept our sincere apologies for the shortfall in service you may have received. Your feedback will be used for additional training. Our guests full experience is very important to us. We value your custom and that of all our other customers and we try to ensure that everyone receives the best possible service.

Once again, thank you for your time.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2018 via mobile

Location was conveneiet
Next to highway and in middle of Stratford and Warwick
Away from highway traffic noise
Covered with big trees
Seems one of the oldest Hilton's
Have a good gym and nice restaurant
Room size was compact but having all basic amenities
Only reason to stay here could be business location and close to many business locations

Date of stay: October 2018
Trip type: Travelled on business
Thank Gurbej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded 23 October 2018

Dear Gurbej

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

I am pleased to read you enjoyed your stay, however your additional feedback has been noted and will be used, where possible for improvements to be made. Our guests satisfaction is very important to us.

Once again, thank you for your time.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018

Absolutely fantastic hotel, staff are a credit, they are so kind, caring and very helpful. The room was very clean and bed was massive and comfortable, nice deep bath which was amazing. Gym facilities were great too. The food was out of this world, would highly recommend the macca cheese and nacho fries. Breakfast the choice was amazing. Overall brilliant stay. Would highly recommend.

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Foxx84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded 16 October 2018

Dear Foxx84

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

I am pleased to read you enjoyed your stay, especially the breakfast, and the team looked after you well. Your kind and positive comments will be shared with the team. Our guests satisfaction is very important to us.

Once again, thank you for your time. We hope to welcome you back again soon.

Kind Regards

Yours sincerely

John Dixon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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