Gorgeous spa which has been nicely done, however there was an aqua aerobics class on when we walked in. There was also a non-refundable £6 cost per person to borrow a towel and robe which we were not told about beforehand. This really put a downer on the start of our day and we would have brought our own towel if we had known.
Thank you for taking the time to review Bannatyne Spa Wildmoor. It is wonderful to hear your opinion on our Spa and facilities.
The Aqua aerobics class is hugely popular with our members, I do appreciate it can be slightly disruptive if you are not joining the class. However we do have our other facilities such as a caldarium, sauna, steam room and a relaxation area you can enjoy whilst the class finishes up.
I do apologise that you were not aware of the charge for a spa bag however it does state online which packages do include robe and towel hire, we will look into amending the finer details to pre warn you if it does not.
To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages.
We look forward to welcoming you back to Bannatyne Spa in the near future.