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All reviews balcony room l occitane nespresso machine discounted rate roll top bath ncp car park beautiful hotel perfect stay table service huge bed junior suite great shower standard room fresh milk reception staff breakfast and dinner overnight stay
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16 - 21 of 454 reviews
Reviewed 17 November 2021

Stayed overnight for a catch up with a friend. Very warm welcome. Lovely rooms but very much on the dark side - obviously designed by someone who didn’t wear make up! You even had to use the phone torch to see where to put the room card in the slot to work the lights. The bar was crowded and loud with service a bit on the slow side. Food was good with excellent service both at dinner and at breakfast. Breakfast was especially good. Car park too tight in spaces for my car but able to use alternative nearby. Good central position for the shops. All in all a good experience although the add ones having paid for dinner, bed and breakfast, made it expensive.

Room tip: In the summer, ask for a room with a balcony.
Date of stay: November 2021
    • Location
    • Rooms
    • Service
Thank Three4hardy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Natalie Heath, General Manager at Hotel Du Vin Stratford-Upon-Avon, responded to this reviewResponded 21 November 2021

Thank you so much for taking the time to leave us a review. It is great to hear you enjoyed your experience with us overall and had particularly positive experiences at breakfast and dinner. Regarding lighting in the rooms, thank you for your feedback, we really value your comments and have taken them on board.

We hope to have the opportunity to welcome you back to Hotel du Vin Stratford in the future!

Kind regards,

Natalie Heath
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2021

Helpful and friendly staff, lovely room with huge shower, only gripe hand held shower would be nice for nether regions! Breakfast excellent. Position in the town very good for walking out and taking everything in. Would definitely stay again.

Date of stay: November 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Liz H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Natalie Heath, General Manager at Hotel Du Vin Stratford-Upon-Avon, responded to this reviewResponded 21 November 2021

Thank you for your feedback. It is great to hear you found the location, service and location of a very high standard. We are so pleased you chose Hotel du Vin Stratford and hope we have the chance to welcome you again soon.

Kind regards,

Natalie Heath
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2021

My family and I stayed for a couple of nights in October . We have stayed in Hotel du Vins before but this is easily the best! My husband and I were upgraded to a huge and beautiful room for a small fee and our teenage children also loved their rooms.
One of the hotel staff, Maddy, needs to get a special mention! Due to one of our children's special needs, she spent a lot of time and care - prior to our visit- ensuring our rooms were close to each other. This involved several phone calls in which she was always caring, polite and extremely helpful.
Furthermore, the breakfast was absolutely delicious ! Thank you for a wonderful stay in Stratford Upton Avon
Oh, and I forgot to mention that we brought our dog and he was also very happy!!!

Date of stay: October 2021
Trip type: Travelled with family
Thank 09876555433
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Natalie Heath, General Manager at Hotel Du Vin Stratford-Upon-Avon, responded to this reviewResponded 8 November 2021

Thank you for taking the time to leave us such a positive review. We are delighted that you and all of your family liked the rooms and the breakfast so much. Maddy will be so grateful to hear that you appreciated her going the extra mile for you. Feel free to get in touch with us again before your next stay. Hopefully we will welcome you back soon!

Kind regards,
Natalie Heath
General Manager

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Reviewed 6 November 2021 via mobile

We stayed here as we were given a voucher for a wedding present, what can I say it was perfect the staff are friendly and helpful, the room was great food was beautiful all in all a good experience and would definitely recommend when visiting Stratford.

The home made bird house was a nice little touch to the garden area and the guy we spoke to regarding it is a credit to the hotel.

Perfect stay loved it

Date of stay: November 2021
Trip type: Travelled as a couple
Thank johnrV6368ZM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Natalie Heath, General Manager at Hotel Du Vin Stratford-Upon-Avon, responded to this reviewResponded 8 November 2021

Thank you for your lovely review about your stay. It is amazing to hear that you enjoyed all aspects of your stay and thought the birdhouse was a nice little touch. Our staff will be particularly encouraged by your amazing comments. We look forward to welcoming you back to Hotel Du Vin Stratford in the future.

Kind regards,
Natalie Heath
General Manager

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Reviewed 5 November 2021

It is rare that one can with hand on heart state that every member of staff encountered were fantastic in every way. Despite face masks one could tell they were smiling, enthusiastic, very friendly and nothing was too much of a request.
My bedroom was a standard room, but when standard is like this, you don't mind the lowest category. It had everything except bathrobes and slippers, but you wouldn't expect those amenities in the lowest grade room. It was modern, very clean and just the right size. My only niggle, hence the title, was the shower only had a fixed head, which makes rinsing your...."nethers" a bit tricky. An additional hand held supply would have been most welcome.
A group of app. 20 of us used the bar and a private dining room and the service, food and beverages couldn't have been better.

Date of stay: November 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank 457marcr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Natalie Heath, General Manager at Hotel Du Vin Stratford-Upon-Avon, responded to this reviewResponded 6 November 2021

Thank you for posting such a lovely review! It is so encouraging to hear that our team made you feel so welcome and were very helpful with any requests you had. We are very pleased to hear that you liked the room and we will take note of your comments about the shower head. Hopefully you will come back to stay with us soon.

Kind regards,
Natalie Heath
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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