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All reviews train station great location waffle maker self service complimentary breakfast city centre travelling by train excellent hotel corner room car park minute walk top floor walk in shower ironing board great shower breakfast room would definitely stay here again
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Reviewed 15 March 2017

Stayed for an overnight for my birthday couldn't rate it high enough every member of staff went above and beyond to make sure we were happy and looked after would highly recommend by far the best hotel in newcastle will deffo be back soon

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank colettem932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dw123456, Manager at Hampton By Hilton Newcastle, responded to this reviewResponded 17 March 2017

colettem932

Thank you for sharing such a wonderful review! Really pleased you enjoyed your stay here at the Hampton by Hilton Newcastle! I will of course share your kind feedback with the team and I look forward to welcoming you back very soon!

David Woodhouse
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

This is an Excellent hotel which is very clean. The staff were so friendly & helpful. It is in an superb location as it is directly across the street from the train station. Within walking distance of all the shops bars & night clubs and other local attractions. Was very impressed with hotel overall.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jenna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dw123456, Manager at Hampton By Hilton Newcastle, responded to this reviewResponded 17 March 2017

Jenna M

Thank you for the review! Really pleased you enjoyed your stay and everything Newcastle has to offer! Both myself and team look forward to welcoming you back very soon!

David Woodhouse
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

My husband and I stayed here in September 2016, when attending a concert at Metro Arena.

We were able to get a very good rate for the room, which was beautifully decorated and very clean. Worth a lot more than we paid.

The staff were very welcoming and friendly, nothing too much trouble.

Breakfast was amazing! Self service buffet, all you could eat and a huge selection for those wanting full English or Continental breakfasts. Absolutely delicious too, quality produce.

We were able to join up for Hilton Rewards card, which offers very generous discounts on future stays.

It is very close to Newcastle station and centrally located. Metro Arena was 10 minutes walk away.

Highly recommended.

Room Tip: All rooms at this hotel are excellent
  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dw123456, Manager at Hampton By Hilton Newcastle, responded to this reviewResponded 17 March 2017

Janet B

Thank you for taking the time to share such a wonderful review! Really pleased you enjoyed all aspects of your stay and everything the hotel has to offer! I will share your great feedback with the team and we look forward to welcoming you back very soon!

David Woodhouse
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017 via mobile

This hotel is extremely basic!
The room...I had to clean the shower before using it as it had someone else's hair in. All 4 pillows were needed as they were practically empty inside.

In terms of the restaurant breakfast was pretty much the same, dirty trays and cups, apple juice that was coloured water and flavourless. The eggs tasted of rubber and there were flies hanging around. Ended up grabbing something elsewhere.

Wouldn't recommend this hotel for anyone

Stayed: March 2017, travelled on business
5  Thank Lindsay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dw123456, Manager at Hampton By Hilton Newcastle, responded to this reviewResponded 17 March 2017

Lindsay W

Thank you for your review! Disappointed that certain aspects of the hotel affected your stay including our complimentary breakfast. I will of course share your feedback with the team and I do hope we can welcome you back in the near future to sway your opinion of the hotel.

David Woodhouse
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2017 via mobile

If you are looking for convenience, this is your hotel in Newcastle. When you arrive by train, just exit the station, look up, and walk across the street. It is perfectly located in relation to an arrival by rail.

The rooms are small, modern, and fairly clean. It is not a luxury hotel, but I would stay here again. Within 10 minutes, I can walk to all of the main attractions from food to shopping to culture.

Great bathroom shower, but for some reason the sink water is hot and the shower water is only very warm.

Stayed: March 2017, travelled on business
1  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dw123456, Manager at Hampton By Hilton Newcastle, responded to this reviewResponded 14 March 2017

Scott S

Thank you for taking the time to share a review! Really pleased you enjoyed your stay and everything Newcastle has to offer. Both myself and team look forward to welcoming you back very soon!

David Woodhouse
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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