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Traveller rating
1,169
479
145
73
58
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All reviews gin bar the club lounge pillow spray jacuzzi and steam room train station spa facilities mini bar lovely hotel city centre afternoon tea car park good size fire alarm coffee machine birthday treat bars and restaurants comfy bed
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Reviewed 24 June 2018 via mobile

Had a lovely over night stay here & can't fault a thing. Room was airy spacious & spotless, breakfast was delicious, loads of choice & the staff were really lovely cheery & friendly. Newcastle has the friendliest bunch of people, loved my stay.

Date of stay: June 2018
Trip type: Travelled as a couple
3  Thank missln812018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

Lovely hotel, great location and facilities.

Spa area is lovely and a must visit during your stay!

Beds were very comfortable and the room a decent size.

Unfortunately the Front of House staff let down the experience, which is a shame as they are the face of the hotel and the first people customers deal with.
Very unfriendly and unhelpful, definitely felt like a lot of effort speaking to them and not one of them had a smile on their face.

Date of stay: June 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank aimeeh2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

The hotel has a perfect location, close to the railway station and to the quayside. The rooms are clean and quiet, very spacious bathroom. The pool and jacuzzi facilities are clean. The staff is very friendly and helpful.

Date of stay: June 2018
Trip type: Travelled on business
Thank Ina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

Stayed in a club room.
Really comfortable hotel room, lovely, friendly and helpful staff.
Breakfast was great in the club lounge.
Hotel in a great location, no parking on site but handy parking next to the hotel.

Date of stay: June 2018
Trip type: Travelled solo
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

Lovely attentive staff and a great selection of foods for breakfast. The bathroom was large consisting of a bath and separate shower. Sadly, the pool was out of order and you can’t open the windows in the room but there is AC provided. This hotel will be the only place I check into whilst visiting Newcastle. It’s also very handy to have the train station within walking distance too !

Date of stay: June 2018
Trip type: Travelled with family
Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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