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Reviews (1,435)
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Traveller rating
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535
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All reviews city centre train station breakfast was included sofa bed excellent location self service reception staff room was spotless stayed here for one night car parking following morning newcastle
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6 - 11 of 1,435 reviews
Reviewed 14 September 2020

The lady on reception was extremely helpful on arrival. I had a number of rooms booked and she checked everyone in for me. Polite friendly and very helpful. The room was very comfortable. Breakfast was either a bacon or sausage bap, quite dry, cereals fruit and hot and cold drinks. All in all a very nice stay.

Date of stay: September 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank cazmatthews46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations, Owner at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 15 September 2020

Good Morning,

I am delighted that you enjoyed you stay with us.
We hope to see you again soon.

Kind Regards,
Louise
Team Member

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2020

Excellent Location and Excellent staff would stay here again nothing was a problem and super clean as well .Shorrt walk from Car parking right next door cost £7 for a day so not a rip off and 5/10 walk to main train station .

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
Thank Raymond G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations, Owner at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 7 September 2020

Good Evening,

I am delighted to read that you had a brilliant stay with us and will feed this back to the team.
We look forward to seeing you again one day.

Kind Regards,
Louise
Team Member

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2020 via mobile

Staff are super friendly and very well presented
room was clean and spacious, and quiet considering it's next to a main road.
Only downside was the price's at the bar and vending "fridge" so just stocked up at the shop across the road.
Will definitely return

Date of stay: August 2020
Trip type: Travelled as a couple
Thank carraghcarragh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations, Owner at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 3 September 2020

Dear carraghcarragh,

Thank you for the 5* rating! Although you were disappointed by our prices, it is great to return you would return if you are back in the area

We look forward to welcoming you back to the hotel

Kind regards

Andrew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2020 via mobile

Stayed here for 3 nights so central 10 minutes walk from the railway station. The staff were very friendly from the front desk to the breakfast room.Great walk in shower and big fluffy towels.The breakfast was a grab and go good bacon rolls didn’t try anything else but not the usual holiday inn Express breakfast but during the covid what more can the hotel do.I felt very safe staying here nice area to stay plus they have done everything to to make your holiday safe.I enjoyed sitting and relaxing in the bar at night after sightseeing all day would definitely stay again

Date of stay: August 2020
Trip type: Travelled with friends
1  Thank VICTORIAFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations, Owner at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 3 September 2020

Dear VICTORIAFIFE,

Thank you for such a wonderful review. I know our team will be delighted with your great comments regarding their service and the breakfast. I am especially pleased you were happy with the safety procedures we have in place due to Covid-19 as our guests safety is of the upmost importance to us

We hope to see you again soon

Kind regards

Andrew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2020 via mobile

Absolutely amazing weekend the hotel staff made us feel welcome. getting us ice and Waters. Awesome banter with the manager totally looked after us there for five stars we will be back soon. Getting chinese delivery to our room.

Date of stay: August 2020
Thank SiobhanB326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Huskisson, General Manager at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 11 August 2020

Hi Siobhan and Angela,

Thank you for leaving us a fantastic review, Its great to hear you really enjoyed your self and had a very comfortable stay with us. We hope to welcome you back in the near future.

Kind Regards

Leah

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