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Reviews (1,435)
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Traveller rating
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535
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All reviews city centre train station breakfast was included sofa bed excellent location self service reception staff room was spotless stayed here for one night car parking following morning newcastle
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105 - 110 of 1,435 reviews
Reviewed 19 December 2018 via mobile

I stayed one night as I had an interview in Newcastle. You couldn’t beat it for the price - clean, basic room perfect for business travellers. Five minutes walk to the train station. Would definitely recommend.

Date of stay: December 2018
Trip type: Travelled solo
Thank F1988-London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorraineW1561, Manager at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 5 January 2019

Dear Valued Guest

Thank you for your amazing 5 star review.
We are so pleased that you enjoyed your overnight stay with us.
It is also nice to hear that you liked our location and found us to be good value for money.
We are delighted that you would recommend us and we hope to welcome you back again in the future.

Kind regards
Sonia
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2018 via mobile

Stayed here for one night and thought that it was very good value for money. The bedrooms were immaculate and the buffet was varied and topped up regularly. The staff were polite and welcoming, which is always a good side and I would agree with another reviewer and next time I will try and get a room that doesn’t overlook the main road. Only the sirens and blue lights slightly spoilt a great nights stay, but overall so much better than most of the Holiday Inn Express that I have stayed in.

Date of stay: December 2018
Trip type: Travelled on business
Thank AliGlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorraineW1561, Manager at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 5 January 2019

Dear Valued Guest

Thank you for your wonderful 5 star review.
We are so pleased that you enjoyed your overnight stay with us.
Our staff will be happy with your nice comments.
We hope to welcome you back again in the future.

Kind regards
Sonia
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2018

We spent 2 nights here and it was in a great location.The staff in all areas were polite and friendly and "happy to help" if needed. The room was nice and clean, good pillows but mattress was a bit hard for our preference.The breakfast was lovely with plenty of choice.Overall we enjoyed our stay and would stay again if visiting Newcastle.Thankyou from Manchester!!

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank manc867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorraineW1561, Manager at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 4 January 2019

Dear Valued Guest

Thank you for taking the time review your recent stay with us.
We are pleased that you enjoyed your birthday stay and liked our location.
It is also nice to hear that you enjoyed your buffet breakfast.
Our staff will be happy with your nice comments.
We hope to welcome you back again in the future.

Kind regards
Sonia
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2018 via mobile

Booked a twin room for my brother and I as we were attending a concert at the metro radio arena.
Check in was quick and easy,reception staff were polite and courteous,the lifts and doors leading to the stairs required the room key card to gain access from the foyer.
The room itself was clean and comfortable with shower room en suite.
Buffet breakfast included in the price,cereals,bread for toast,tea coffee and fruit juice,sausages bacon scrambled egg and beans,fresh fruit and natural yoghurt with fruit compote if required.

Thank you to the staff for making our stay enjoyable and hassle free,will certainly book here again in the future.

Date of stay: December 2018
Trip type: Travelled with family
Thank jim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorraineW1561, Manager at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 12 December 2018

Dear Valued Guest

Thank you for your brilliant 5 star review.
We are so pleased that you enjoyed a lovely stay with us.
It is also nice to hear that you enjoyed your buffet breakfast.
Our staff will be delighted with your nice comments about them.
We hope to welcome you back again soon.

Kind regards
Sonia
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2018 via mobile

Stayed over for a concert at nearby Metro Arena for a night, rooms are clean and decent comfortable beds.
Check in was quick with friendly staff, standard Holiday InnExpress breakfast included in room rate.
Car park next door and only 5 mins walk to station.

Date of stay: December 2018
Trip type: Travelled with friends
Thank WinteringhamSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorraineW1561, Manager at Holiday Inn Express Newcastle City Centre, responded to this reviewResponded 12 December 2018

Dear Valued Guest

Thank you for taking the time to review your recent stay with us.
We are pleased that you enjoyed your stay and liked our central location.
Our staff will be happy with your nice comments.
We hope to welcome you back again in the future.

Kind regards
Sonia
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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