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All reviews st james park shark club sharks bar fridge and microwave football ground football stadium king room kitchen area wet room air con city centre rain shower bathroom floor bar downstairs lovely hotel eldon square car park
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Reviewed 27 September 2017

Location was perfect as dropped daughter of at Newcastle uni accommodation hotel was 2 minutes away
Very very clean,everything was perfect
Can't find any fault with the bedroom or bathroom
Will definetly stay when up there visiting my daughter.
5 star *****

Room Tip: 510 was our room and had great views
  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank nonamaffei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 28 September 2017

Dear nonamaffei

Thank you for choosing Sandman Signature Hotel Newcastle for a University drop off.

I am glad you had a wonderful stay with us and our location was ideal for your visit.

For your next trip to the city book with us direct and save 20% off when you quote STUDENT when either calling or booking online on our direct website.

Look forward in seeing you again.

Regards

Debbie
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

This hotel is very central and has easy access to the football stadium and the University of Newcastle. It is walking distance from the centre of town and the quay side. It is modern comfortable and clean.

Room Tip: Rooms at front have a better view
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Hyde138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 28 September 2017

Dear Hyde138

Thank you for your kind review of your recent stay with Sandman Signature Hotel Newcastle.

We hope to welcome you to Sandman Hotels again.

Regards

Debbie
Guest Services Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

Second time we stayed (university drop off time) - didn't disappoint. Great location a walk to restaurants. Bed huge and comfortable. Great little kitchen. Bathroom excellent great waterfall shower - fab breakfast. Will definitely use again.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Kristalucie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 28 September 2017

Dear Kristalucie

Thank you for staying with Sandman Signature Hotel Newcastle once again, we appreciate you being a loyal customer to our Signature Hotel and once again you were well looked after by our Guest Services Team.

Just to mention for your next visit we do offer a direct discount of 20% off the best available rate for friends and family of students at the Newcastle Universities, you can apply this discount to your next stay by booking directly with the hotel and quoting the above.

Hope to see you again in the coming months.

Regards

Debbie
Guest Services Manager



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Reviewed 25 September 2017

Rooms were very clean and tidy.
Staff very helpful.
Ideally situated for a stay in Newcastle.
Use St James Park car park as much cheaper than the Metro car park adjacent to the hotel.
Breakfast very good, with all food hot.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank IanLamb1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 28 September 2017

Dear IanLamb1962

Thank you kindly for such a lovely review of your recent stay with Sandman Signature Hotel Newcastle.

I am glad to hear you were well looked after by our Guest Services team.

We look forward in welcoming you back in the future.

Regards

Debbie
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Stayed here for a couple of nights. It's central enough, especially if you are going to the football which is literally across the road, but with not a great deal extra effort it could be excellent. Perfectly acceptable but just not great.

Stayed: September 2017, travelled as a couple
Thank KDongle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 21 September 2017

KDongle,

Thank you for taking the time to review your stay with us; we all appreciate it!

It's always pleasing to read how we're doing well and are always very interested to learn how our guests feel we can improve; we would greatly appreciate any suggestions you have by e-mail to: gsm_newcastle@sandmanhotels.co.uk.

We hope we can look forward to welcoming you back with us soon!

Kind regards,

Guest Services

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